Customer Ratings & Reviews

The team did a great job. They were very thorough and walked me through everything. Great customer experience!

The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

They were speedy, professional, and knew what they were doing to make the job look great

Best Buy delivered and mounted my new Samsung OLED tv. The 2 people that did the mounting did a great job & were very efficient and courteous.

Technicians quickly mounted my TV in no time. very professional.

The Geek Squad TV mounting insulation was top-notch. It was very professional, clean, and of excellent quality. I highly recommend it.

Great delivery and setup service, though they did not mount the tv and we are still waiting to receive our refund for that. The delivery/install guys were very friendly, helpful, and knowledgeable.

Great picture quality. Love being able to choice what we want to and saving money!

I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

This TV is stunning—crisp picture, vibrant colors, and immersive sound. Perfect for movies, sports, and gaming. Setup was easy, and the size makes every show feel cinematic. Whether 56 or 90 inches, it transforms any room into a theater. Absolutely worth it. Five stars!

The install team installed my wall bracket, TV, sound bar, PS4 Pro, 4k DVD player with precision, accuracy and professionalism. They even ensured the components worked correctly and that everything was configured to the wi-fi. They even took the time to show me how to configure a blu-tooth device. The Geek Squad really cares about their customers. I definitely will be using them in the future! KEEP UP THE FANTASTIC WORK!

The Geek Squad geeks were great in setting up my wall mounted tv & the sound bar I bought for it. Unfortunately they didn't mount a speaker in a wall not fully setting up the sound bar to my tv. I'm having difficulty hooking up wires with speaker due to loss of manual dexterity in my hands. It's very frustrating because I used to set up stereos with no trouble in the past. Still though, what they did was great.

Technicians were very professional, knowledgeable and friendly.

Guys were exceptional! Professional and courteous. TV up on wall in less than a hour. Cleaned up after and hauled away boxes for mounting bracket and 75 inch TV. Definitely recommend! Unfortunately, delivery and setup will not be part of the updated Total Tech package.

These guys were really great! They were fast, explained everything to me. Installed really well. Cleaned everything up and patiently taught me how to download all my apps needed. Really amazing guys. I highly recommend them.

We originally thought we could buy a tv, take it home and set it up ourselves; how hard could it be? I am so happy we did not do that and had a wonderful Geek Squad agent like Dakota take care of everything for us! I cannot say enough nice things about him. He was patient with our slow learning curve and made sure we knew what we were doing before he left. And he was so very courteous and tactful as well as so knowledgeable about the technology! Well worth the expense!

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

The guys who mounted my TV were very knowledgeable and were very precise with measuring to make sure it looked balanced on the wall… they were also very nice and wanted to make sure I was happy with their work before they left.

I highly recommend having the Geek Squad install TV's. The crew that came out for ours were very professional and knew exactly what to do without hesitance. Courteous was also a key factor. These guys were the full package. Great job!