Customer Ratings & Reviews

They accomplished a tough installation with minimal hassle. They are great !!!

5 stars to the 3rd party company hired to install/mount my TV. Best Buy gets 0 stars for the ordering process ans customer service. All their installations ans mounting are done via a 3rd party. Mike, the person that mounted my TV, was absolutely amazing.

Purchased a 65" LG TV and a wall mount. The Geek Squad did a great job with the TV installation, and thoroughly explained the options in the TV menu. They also installed the TV on a Rocketfish wall mount purchased from Best Buy. Great attention to detail, explained how to use the mount, and then cleaned up after their work.

Geek squad was very professional. Did a very good job mounting my tv. Everything was to my expectations

We utilized BB's service to wall mount a 65 inch TV in a small conference room at our business. The installers were prompt, notified me when they were on their way, and completely professional. They were very friendly and followed our directions well. The job was completed quickly and very well done. They took precautions to minimize dust and debris and then thoroughly cleaned up everything when they were done. We Highly Recommend using this BB service!

Agents mounted my TV - very organized, professional and courteous. They were great.

The two young men that delivered and set up my TV and mount did an excellent job. Both were very Courteous and will to explain what “I” needed to do to work my TV. Their attention to detail in mounting the TV so it was perfectly aligned and straight was very professional and their knowledge on the install was evident. I couldn’t have been more pleased.

Totally professional team, came on time, performed install and left, only after reviewing setup.

The install went perfectly, and the installer was very professional and friendly.

The team that mounted our TVs were AWESOME! The TV has great features. The picture is pretty good. The only thing I have not figured out is how to watch older basketball games. The quality of the basketball games are poor and grainy. When I play one of the games from Amazon on a smaller TV you can make out the players. But on this 86 inch TV it's to blurry/grainy to even tell who the players are. I hope this is just a setting. LOL... But some things shouldn't be see this large that's on TV. Video games are GREAT!

The two reps that came swiftly got my 85" Sony TV up a flight of stairs and expertly installed the bracket and asked me where to drill and all of that. I told them they are the experts, so I went with what they suggested and everything has been hunky-dory. Very quick service, they placed a mat to cover the hardwood floors while installing, they worked well together, brought two trucks so they communicated to each other which tools they had and needed. Honestly, they were top-notch especially considering the physical labor involved in getting the super-large TV up the skinny flight of stairs in the first place. Arrived pretty much on time, too. Nice guys, very responsive, very helpful. I think it is just a no-brainer to pay for GeekSquad installation if you purchase such a great product. You get what you pay for, and probably then some.

Was very professional and knowledgeable. They asked me to to make sure I was completely happy with the installation and the placement. They wanted to know if there was anything they can do or any questions they could answer before they leave and made sure that I was 100% happy gave me a contact number to call if I think of anything or changed my mind about the placement.

The service rep arrived very early and removed tv from old wall, drove over to my new unit, and mounted it on the wall at new unit in a timely fashion.

The agents mounted and installed the tv, made all the necessary connections and ran it through its paces. They also picked up all styrofoam pieces, cardboard and other miscellaneous wrappers. They were fast and efficient. I think they assumed that I knew more than I actually knew, but they were very professional, courteous and knowledgeable.

Great advice and an even greater job! The installation was on a tiled wall which proved challenging. However, it was handled by the team with both competence and consideration.

The geek squad mounted my tv very quick. They were professional.

The agents did a great job hanging and installing the TV & soundbar. One negative…they did NOT have the cables we needed on the truck. I had to leave the house, drive to Best Buy to get the necessary cables. The store associate told me that the Geek Squad would have the cables needed with them. That downgraded my review.

Geek Squad Installer was tremendous. Fantastic all around. We had a really complex installation because of the wall mount plus the MANY components attached to the new TV. He was patient and wasn't in a hurry to leave like other installers I've had in my house. This install also happened during COVID. ALL safety concerns were handled with the utmost of professionalism. Good job all around.

The installation was excellent! They called an hour before to let me know that they were running a little later than expected. They showed up when they said they were and were in and out very quickly. They were polite and left the job area neat.

Our new 65” TV was mounted in our media Room by the Geek Squad. Everything was done. As requested. The crew was friendly, knowledgeable, and professional.