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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All agents that arrived were courteous and pleasant. They installed everything extremely quick and safely. Even the trainee was awesome. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an installation for a church. The team was fantastic. They arrived on time and mounted the TV's exactly as I wanted--12 feet off the floor, mind you! The team even went above and beyond and helped me troubleshoot a cabling issue. I couldn't have been happier with their performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed my 85 inch sony tv and sound surround quite easily, but wished they have left no wires between the tv and the sound bar visible. They put a plastic cover to hide it but wished that it be more clean and aesthetic if it was hidden also. But overall it was good, they even helped me with setting up my other sound bar in the loft which was not part of their job work order that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 75” and 50” TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very helpful and knowledgeable while installing my 75” and 50” TVs in my home. I needed an in-wall electrical connection that I also purchased at BB. Professional installation by dedicated and experienced team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Never Disappoints Us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV install was done exactly as we wanted and was very professionally finished. The agents answered all questions and addressed all concerns and then some! TV functions with programs and channels as desired. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 % Satisfied with how smooth it went!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Experience! The team was extremely friendly and professional. They were quick and didn't leave anything behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up everything perfectly! I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWO INSTALLERS FROM HURST TX, STORE ARRIVED ON TIME- COURTEOUS AND KNOWLEDGEABLE. WORKED AS A TEAM. KNEW THE HOOK UPS TO THE PIONEER SURROUND SOUND SYSTEM. TAUGHT HOW TO INSTALL PICTURES FROM PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency is the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gang were efficient, snappy and ever so helpful in making sure we understood how to work the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installer Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job installing a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a TV Mount above Fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent. Took down my old TV Mount and re-installed a new pull down mount, which they said they had not installed this kind before. They installed it perfectly without any problems. Very polite young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person who set up my new tv, wall mount, and sound bar was punctual, knowledgeable, and did everything I asked of him. He was pleasant and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the crew! I was very pleased. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very professional and he did a great job. He cleaned up after himself and clean up the work that the previous technician didn’t clean up. I wonder absolutely recommend the geek squad to anyone!! Awesome work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing Very patient ,professional and detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism redefined. The technicans knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent, helpful and professional !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came out on time ,did amazing job and cleaned up all the packing and even took a micro fiber cloth and wiped up fingerprints. Now that is a class act

    I would recommend this to a friend