Customer Ratings & Reviews

Agents were on time and installed TV and hooked up to all my devices efficiently.

The team that came in were friendly, cordial, and informative in giving us their insights to the tv’s planned installed location. They had all of the necessary tools and helped my family feel secure in the service.

A very good option for people who can’t or don’t know how to do this job themselves. Plus not all companies offer this. It’s a very good option to use and have available.

The team that presented were professional, friendly and knowledgeable. They completed the Set up my cable provider as well as supported me with an orientation to the fire stick and sound bar.

Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

I love the TV. It is exactly what I wanted. It is easy to turn on and off. I love the large picture. The color is amazing. The Geek squad made sure that the TV and cable were set up correctly.

Marco & Jacob installed and mounted our TV quickly and hooked everything up back up. They answered all our questions ( even stupid ones) and stayed until we were satisfied that we could work our new TV. Everything operated they way it should and we were very happy with them both.

Geek Squad insures their work for a year, so don't mount stuff on your own. Is it pricey? Well, kinda. I'm having them mount a new, larger TV where they mounted my previous unit was. Would it be easy for me to lift off my current unit and mount the new one? Probably, but it wouldn't be insured if I did so and something bad happens because I overlooked something. Also, if you're a homeowner, what looks better if a claim is made?

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

Mount is great and service tech was professional and knowledgeable

The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

Alejandro & Desiree came out to install a new TV in my 2nd floor bedroom. Alejandro went above and beyond in assisting me in getting the TV to the 2nd floor. Awesome Job on Both of them and were EXTREMELY professional. Best Buy should be honored in having them.

Ben and Michael did an amazing job mounting our new TV. The measured and remeasured for accuracy, and work together as a team. They were so helpful with setting up streaming apps and helping us learn our new TV.

The service tech peoples came out and did a really nice job of mounting the tv up. They ask questions how you want it, where you want it, how high, and etc.... And they even program the tv for me....OH YEAH!!!!!!

The guys were great. Once installed, set up was easy and they demonstrated the top features.

The agents were very courteous and knowledgeable. They were very helpful and didnt rush me through my questions, treating me with respect. I am not a techy guy and they were a godsend. I will definitely use their services again and feel confident referring them to friends and family.

The Geek Squad are the best part of purchasing from Best Buy. They are knowledgeable, professional, and courteous. They took down the old TV; set up the new TV; and hauled away the old one and all the boxes. I highly recommend them.

My technicians were on time and efficient. They were friendly and informative. They set up my system with no stress, and it didn't take long. They answered all my questions.