Customer Ratings & Reviews

Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

People were very nice and helpful. They answered all of my questions, and even though they did not install my TV to a wall (part because I didn't want to and I wasn't sure if I could be able to), they were very willing to assist with making sure that the TV was good and ready before leaving.

The team was awesome! The called the day before and then when they were 30 minutes away. They removed my old mount put up the new one and then put the tv on the mount! They were quick respectful and I really appreciate what they did for me! Outstanding work!!

This was an easy mount in my bedroom, although the TV is a heavy Plasma. The team did a great job recommending that it not be mounted directly in line with the top of the door frame as if it is slightly off it will cause depth perception issues - so we mounted it about 2" below and it looks great. They even pulled through an extra HDMI cable for future use.

What a good team of installers. They put everything in place, set it all up, answered our questions and did so quickly and efficiently.

Installation was very smooth. Professional. And courteous.

The agents mounted my tv and used their COVID-19 training. Very respectful, helpful, and courteous. I loved the service! They cleaned up behind themselves and did an amazing job with mounting television and showing me how to operate tv as well. They also took away old tv, which helped clear up space. So thank you geek squad for your professional assistance!

Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!

This mount is perfect ! You can slightly move the tv with a gentle push or movement of the mount to tilt up down left or right. I would highly recommend to get a technician to install the new mount . They know what they are doing! They installed it perfectly and I didn’t have to worry about possibly leaving it loose or not having it centered.

The Geek Squad agent was professional and mounted my TV along with installing my in wall cord system. The cords that came with the system were too short, and the agent set an appointment to come back with the correct size cord.

Moves easily, turns sideways at a great angle so we can watch from another room and also tips the screen changing the up and down angle from increments of 65 degrees to 120 degrees. The installers did a great job of removing the old mount and installing this new one. The only downside is the price!

The Geek Squad did a really great job on the installation of the wall mount and tv. They connected all of my devices to the tv. They did a test run to make sure all of my devices worked. Marco was very helpful in instructing me on how to use the remote to operate the tv and connected devices.

The installers arrived on time . They were efficient and courteous. Most importantly, they took the time to set up and program the remotes and were very patient in explaining how to use all the feTures. They set up all the apps and explained how to use them, . They were very patient with our questions and did not leave until we understood how to use all the features.

The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

My GeekSquad team was awesome! They not only did a great job, they were efficient but not rushed, and were totally helpful with the questions I had. I was even given a business card to call them back directly if I had any issues in the future. AND, they called to follow up about a week after my visit to make sure everything was still working.

Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

this was an incredible service. I bought a 55" tv for my parents for Christmas and got them a wall mount as well. the Best Buy geek squad experts put the tv right where my dad wanted it, my parents were very pleased, and it was all free as a Best Buy total tech member!

Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.

The installation was smooth and well done and the agent was very knowledgeable.