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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for better service. The tech was very nice and knowledgeable and walked me through the menu and settings on my new tv and answered all of my questions and made it easy to understand ....i recommend highly and would use again in the future for piece of mind in knowing everything was done correctly and I am in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounting of LG 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These team was very professional. They took special care much like they were doing it for themselves; measuring and centering to ensuring all the wires were hidden properly and even mounted the AppleTV on the wall mount out of sight. They cleaned up after themselves as well as taking care when drilling to catch all the dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job Installing Our New Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great and mounted our new TV and made sure everything was working perfectly. As important was the quality work was that they were helpful and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting my 2 TVs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great time mounting 2 TVs perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience and knowledgeable on time and didnt take to long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. I was called the night before and given a 3 hour window. He arrived within that window and very quickly removed my old television and installed the new one. He also had something to cover the wires which makes it more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job. They knew what they were doing and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are true professionals. They have mounted 5 or 6 TVs for me and completed other services as well. I have never been disappointed. They are always friendly and respectful. These guys care about my floors and my walls and they always make sure I’m completely satisfied before they leave. To some, the cost may be high, but trust me....it’s well worth it to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TVS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, they made sure everything was done correctly and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two guys were absolutely amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had their names written down and I cannot remember but I hope they are acknowledged for their excellent service. Not only were they quick and professional, they went above and beyond in setting up everything and educating me. They made sure I understood everything thoroughly before leaving. 100 stars if I could, best two geek squad members ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85” TV from BestBuy and needed professional help mounting it on the wall. The Geek Squad came out on time and did a wonderful job mounting the bracket to the wall exactly where we wanted it and then hung that 85” beast on the bracket. They had all the tools with them and cleaned up after themselves. Highly recommend this service to anyone on the fence needing qualified techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Large Screen Installation: Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neatness prevailed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were very knowledgeable and friendly. Much easier than I had anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and knowledge was exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire installation was very quick and efficient. I was told of potential problems and solutions. I was asked, when options existed, to select what worked best for me. They had all of the tools and supplies needed. They put down mats to protect our floors and the components. They cleaned up after themselves. They showed us how all of the components worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did the installation (wall mounting) of my 65" Samsung TV. They helped move some things for me and had me sit where I would be when watching tv and set things up according to what would be most comfortable for me then tidied up and hauled a huge box away and provided their card should I have any problems. I use the squad when I have computer problems as well.....they are terrific!

    I would recommend this to a friend