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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Goodness, gracious, great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two attempts because the first TV (bought as Like New, but had burn-in) and my installer gave excellent suggestions as to exactly which TV to get and which mount would be best for that TV with my walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly and very communicative throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very smooth. Professional. And courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, was fast, clean. I'm very happy with this service. Even the price seems high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, quality execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team from Madison Heights was professional, on time, and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took three tries to get a 2 man crew in place with the right items to mount a large TV and sound bar, but they did a great job in a timely fashion. They left the work area clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the knowledge and efficiency in mounting my TVs. Good to my pup too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Tracy Installed our new TV quick and flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a false start on first scheduled delivery, nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick setup and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Efficient Quality Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount in my bedroom, although the TV is a heavy Plasma. The team did a great job recommending that it not be mounted directly in line with the top of the door frame as if it is slightly off it will cause depth perception issues - so we mounted it about 2" below and it looks great. They even pulled through an extra HDMI cable for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is perfect ! You can slightly move the tv with a gentle push or movement of the mount to tilt up down left or right. I would highly recommend to get a technician to install the new mount . They know what they are doing! They installed it perfectly and I didn’t have to worry about possibly leaving it loose or not having it centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new smart TV; removed and disposed of my old TV; installed my new TV and instructed me on how to use it and its accompanying remote; and cleaned up any debris from packaging etc. I was very pleased with all of these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHEAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great, friendly, very likable almost like family.. As I told them I'm gonna request that they come out to install my home security as soon as I purchase it from Bestbuy - GREAT EXPERIENCE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and his crew were amazing! My tv was mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking Out About the GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GeekSquad team was awesome! They not only did a great job, they were efficient but not rushed, and were totally helpful with the questions I had. I was even given a business card to call them back directly if I had any issues in the future. AND, they called to follow up about a week after my visit to make sure everything was still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reconnected my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed TV from wall & reinstalled it. They were absolutely wonderful. Made sure I checked everything before they left. And explained several things to me that I never new about. These 2 guys are a great example of great customer service.

    I would recommend this to a friend