Customer Ratings & Reviews

Geek Squad was very professional and knowledgeable with the installation and mounting of my 2 TVs. They were on time and did a great job. They configured my fire TV devices for both TVs and recommended a different mount and HDMI cable for one of my TVs so that the TV was mounted safely and that I would have the best viewing experience. I highly recommend them.

So very pleased with the job the two gentlemen did when they put my TV into the wall in my back bedroom. Very professional install the wall mount and the TV. They also connected my receiver and surroundsound speakers to the receiver. Couldn’t ask for a much better job. Thanks again

Our installers were very professional and performed an exceptional job. Arrived on time and were very efficient! So very helpful, we’ve never had any problem on any installation by the Geek Squad!!

The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.

This TV flush mount was offered to me at the last minute to make this 65 inch TV hang the best way to showcase the picture, the TV and the 3/16 of an inch TV thickness . Everyone comments on the viewing presentation and I am happy that the Geek Squad made the suggestion.

Though we purchased a swing arm mount, it wasn't the right size. But Geek Squad had one with them. They were able to install the wires behind the wall for an extra charge, but well worth it. It's like a theater in my living room.........need to get one for the media room and upgrade it next. They set everything up and showed us how to use it. Great job, Geek Squad!

Took two attempts because the first TV (bought as Like New, but had burn-in) and my installer gave excellent suggestions as to exactly which TV to get and which mount would be best for that TV with my walls.

TV works well, but the installation was exceptional and quick. The tech's ability to program the TV was mind-blowing. I was mesmerized by his agility and dexterity in entering the data in the remote control. Best clean up!

Very knowledgeable and thorough installers. Very personable and super neat

Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!

The Geek Squad guys came and were excellent. This is the second time I have had them install a tv during the pandemic. They wear masks (and do I while they are here) and are friendly and offer all kinds of advice. I can do a mount myself, but not as quickly and effort free and these guys. I’ll continue to use them when I need a tv mounted.

The Geek Squad did a wonderful job. They were personable, careful, and thorough. They brought the TV to the basement, unboxed it, and mounted it without troubles.

Geli did a terrific job doing the install. But, she had plugged in my Roku to the back of TV. Not sure if this was causing "gritty" or "grainy" picture after running about 5 hours. I re-lugged Roku into the power strip. Haven't noticed grainy picture so far but haven't had TV on the extended period of time.

Total Tech is a terrific program - Austin on the installation team was great and made sure everything was working properly and no leave behind mess - Big thanks to my advisor Blair .... he knows what he is doing and gives terrific advice - The program is a value that can't be beat

Geek Squad did an amazing job mounting my 65 inch TV. They were very professional and courteous. They made me feel very at ease due their professionalism. They mounted my tv exactly where I wanted it without any issues. I would definitely recommend using their services.

[Employee of bestbuy] Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

Geek Squad team members did a great job at moving, setting up and integrating my new large tv into our home wifi system. The Team lead was knowledgeable and customer oriented. Highly recommended

My only complaint is that it took 2 weeks to get a $75 credit to my account because I overpaid. Other than that the installation guy was polite, efficient and did an amazing job. Just don’t go to Brier Creek store and expect the same polite, efficient and courteous service. I saw this lady manager talk so bad to an individual. I couldn’t believe my eyes. In addition I’ve had awful experiences there as well. It hurts me more seeing other people mistreated. So I drive several extra miles for better customer service.

The two men that came in did the job though I had majority of it done on my own- all i needed them to do was lift it onto the mount I had which they did. There was a little tension between the men though. Oh and one of the guys wont mention his name seemed a bit annoyed when I tried to correct him on something pertaining to the mount i had. Aside from those service was good.