Customer Ratings & Reviews

The Geek Squad guys are definitely the "heroes" of this install. They got it all installed, set up and working very quickly. The wall mount would've have taken me all day and they had it up so fast and made it look so easy! So glad I had them do this work.

Once again the Geek Squad installation team did an outstanding job of installing our Sony 75 inch TV above the fireplace. We have used the Best Buy Geek Squad TV installation team previously with excellent results.

The agents took their time and explained what they were doing or going to do while placing our mount on our wall. They did an awesome job. Could be anymore pleased with our installation,

The agents who mounted my TV were great and quick, they arrive on time and got it done so quickly and also show me how to used the TV ..

The Best Buy geek squad team who installed my TV were true professionals. They were personal and provided a great service experience. You can’t go wrong with their service and I highly recommend them.

Great job, the employee was very professional and knowledgeable.

The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

Excellent job. The installers were very professional. I was informed of the arrival time and they showed up as stated. Everything went well and they did not leave until I was fully happy. Took the time to show me how to operate the entire system.

Couldn't have asked for better service. The tech was very nice and knowledgeable and walked me through the menu and settings on my new tv and answered all of my questions and made it easy to understand ....i recommend highly and would use again in the future for piece of mind in knowing everything was done correctly and I am in good hands!

Sean and his partner did a professional, timely and owner friendly mounting, setup and tuning of the new big screen TV! Very cordial and answered all my questions in a manner that was easily understood.

The guys were great. Professional and nice. I’d recommend. Not a fan of customer service on the phone. Promised me call backs twice and I never got a call. I had to follow up with them three times.

These team was very professional. They took special care much like they were doing it for themselves; measuring and centering to ensuring all the wires were hidden properly and even mounted the AppleTV on the wall mount out of sight. They cleaned up after themselves as well as taking care when drilling to catch all the dust.

They did a great job. However Best Buy charged us an extra $129.99 because it was over a fire place. Geek Squad didn't have to do anything extra - they were in and out is an hour and a half as they were able to use our existing mounting. We feel the extra $129.99 was just a money maker for Best Buy.

The installation was smooth and well done and the agent was very knowledgeable.

This is the second TV that this crew has put in for me top of the line the best doesn't get any better

Great mount extremely sturdy. Easy to install. Could hide the cables no problem Setup team were fast and knowledgeable.

The gentleman (Mike and James - I'm a Disney fan, so i remembered them because of the main characters from Monsters, Inc.) that delivered and installed my tv were awesome! They even "recycle" the box it came in. Best Buy: Please do better about adding on additional fees and supplies - maybe let the customer know what they'll need in advance?

The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

Both guys were very professional. They mounted two TVs very quickly.

While mounting the Samsung 85" Class 8000 Series TV requires careful planning and assistance due to its size, it offers an overall smooth experience if you're prepared. Once mounted, it delivers a sleek, modern look, and the viewing angles and cable management options help enhance the overall setup. Be sure to use the proper mounting hardware, and consider professional installation if you're not confident in doing it yourself. Good thing Geek squad did the mounting!