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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job mounting my 65 inch TV. They were very professional and courteous. They made me feel very at ease due their professionalism. They mounted my tv exactly where I wanted it without any issues. I would definitely recommend using their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very smooth a quick. The guys were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that they sent over mounted my 77 inch LGG TV over a fireplace prior to the mounting they advise me how low the TV would be and where it would sit on the mantle where my Sonos sound bar is minimal distraction and they measured before installing Sade insured precise leveling of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and knowledge was exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire installation was very quick and efficient. I was told of potential problems and solutions. I was asked, when options existed, to select what worked best for me. They had all of the tools and supplies needed. They put down mats to protect our floors and the components. They cleaned up after themselves. They showed us how all of the components worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always use the GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a terrific job mounting and connecting our new 77 inch LG C3 OLED TV. I will always use the GEEK Squad to install anyone large and/or complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85” TV from BestBuy and needed professional help mounting it on the wall. The Geek Squad came out on time and did a wonderful job mounting the bracket to the wall exactly where we wanted it and then hung that 85” beast on the bracket. They had all the tools with them and cleaned up after themselves. Highly recommend this service to anyone on the fence needing qualified techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 12-8 pm time slot. The installer called ahead of time and asked if 11:30 am would be okay. They showed up within 5min of the est. arrival time and were done in 30min. We did not require wall mounting just open box and setting up on tv stand etc. No issues with appt or the service. They were nice and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you'll like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They truly knew what they were doing and took care to explain the new TV and verify where I wanted the TV mounted on our wall. Cleaned up after themselves and instructed on basic use. Overall fantastic experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and friendly installation of my new tv. My team came early and hooked up all my new equipment (and some old) quickly and correctly! My entertainment system is better than ever. I couldn’t be happier and will for sure use geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a terrific program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a terrific program - Austin on the installation team was great and made sure everything was working properly and no leave behind mess - Big thanks to my advisor Blair .... he knows what he is doing and gives terrific advice - The program is a value that can't be beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arrived on time! Wore shoe covering!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came in did the job though I had majority of it done on my own- all i needed them to do was lift it onto the mount I had which they did. There was a little tension between the men though. Oh and one of the guys wont mention his name seemed a bit annoyed when I tried to correct him on something pertaining to the mount i had. Aside from those service was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed equipment very quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Gentlemen have always exhibited professionalism, as well as warm, and sincere kindness. I've personally purchased several TV via BestBuy. I recently returned one of them. The representatives were more than gracious, as they sincerely listened to everyword I spoke. Greatful for the respect!! Maggie K Valentine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i could have installed the wall mount myself, my tv was too heavy for me to manipulate on my own. I opted for the geek squad install and i could not be more impressed. These guys were very professional, fast and clean. I would definitely recommend using thia service. They will run thru a tutorial of how things work as well as disassembly as well. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were very knowledgeable and friendly. Much easier than I had anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contracted person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff and Sean installed both of our big screens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad multiple times and have nothing but praise for the professionalism and quality of the work! both Jeff and Sean have been to our home each time, and in our opinion, there is no better team!

    I would recommend this to a friend