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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install Trouble Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad brought my newly purchased TV and wall mount to my home and installed it in less than an hour. The cost of the install was well worth it as I would not have been able to do it myself. Plus they did the TV setup and made sure everything worked before they left. They attached the existing sound bar and cable box with no problem and gave me instructions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation by Ramon Of the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon from the geek squad did an excellent job with my TV installation. He was punctual, respectfully wore a mask and ensured that TV was positioned precisely how I needed it. Was very patient to getting the job done well. Left the work area very clean and tidy after install truly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys where excellent they put up my 65” TV in one hour and it looks Great!! Nice Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. They arrived in a timely manner. Kept me aware during installation, catered to my wants as far as final position and approval of the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic! They are very professional and knowledgeable. They had my new TV up in no time and answered every question I had with all the patients that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my television (no mounting was required) and made sure I had access to everything I was supposed to and explained how to navigate among devices. He was patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up and connected our TV to all the cables in record time. They were friendly and courteous. And very mindful to wear covers over their shoes. And they took the old TV and box!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost OVERLY brilliant colors...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are possibly OVERLY BRILLIANT... not totally true to life. But lovely TV and worked like a charm. We had Geek Squad install - very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount/Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up tv and helping with all I needed. They made suggestion to as wasn’t happy with tv option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job, very patient and friendly wouldn’t hesitate to use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and helpful. He was able to come earlier than expected to mount my TV which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above the norm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, professional, patient, and thorough. He provided customer service I rarely see any more. He expertly mounted the TV, made sure all parts were working, stayed late to complete the job and was pleasant the entire time. What a gem! It's difficult to find a true professional who stays beyond the normal hours to be sure we( the customer) is completely satisfied!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat installed my two televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from Best Buy delivered and installed my two new televisions. They were efficient, fast and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great- thanks to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents kept in constant contact prior to the installation and were very polite upon arriving. They were cautious and very neat. They installed a wall mount bracket and hid all wires. The TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

    I would recommend this to a friend