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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Persistence and determination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Agent's perseverance in getting all my equipment to work with the AP's that controlled my sound bars. It took several different attempted solutions before every thing worked properly, but he never gave up. Mounting the equipment was easy compared to setting up the software for my high end equipment that produced the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount/Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys where excellent they put up my 65” TV in one hour and it looks Great!! Nice Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time and completed service q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional and friendly and mounted tv perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy! They got here on time, Were very professional and easy going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and was easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. They hid all the cables and took the box and stuff away with them. They then took the time to make sure everything was set up how I wanted and gave me a tutorial of how to access and use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the tv carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the wrong mount and had to come back later the same day. Then he put extra holes in my walls that I now have to cover up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on installation services, but I wanted to have our t.v. mounted and it had already been sitting in the box in the living room for two weeks. Best decision ever. The guys were very professional and did a great job in getting everything set up. I would definitely recommend getting this service if you don't have time to do it yourself or you just want someone else to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted large screen TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad large TV installation/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs removed our old TV from it's wall mounting & set it aside for removal the following day. They installed the new larger TV on the same wall mount, connected our Sonos external speaker and the wireless X1 box. Lastly these G.S. techs adjusted the sets settings for optimum performance. All in all, a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes for Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, very professional. Took care in finding the best secure place on my wall to hang TV. Gave instructions on how to adjust the TV. They were pleasant and friendly and arrived on time.

    I would recommend this to a friend