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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and efficient. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, clean and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so appreciate this service. Christopher was efficient, neat, programmed my cable and streaming box, and answered all my questions. He showed me how to work the remote control and cleaned up efficiently. I'm so happy I paid for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation by Ramon Of the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon from the geek squad did an excellent job with my TV installation. He was punctual, respectfully wore a mask and ensured that TV was positioned precisely how I needed it. Was very patient to getting the job done well. Left the work area very clean and tidy after install truly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did an excellent job. Mounted the TV on the wall, connected to the sound bar and cable box quickly and efficiently. Got everything synched and left me fully happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was placed on the fireplace and all my devices/available programs were added the Guy did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, breezy TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came over to set up the tv and they were very helpful, one of them set up everything and the other guy answer all my questions. I had the TV on the wall and running in no time. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went just as planed and on time. They also cleaned up the trash after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered my TV, came to mount, and and set up my tv and Sonos was efficient and thorough. They ensured everything was up and running before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Felipe from Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second this I use the Geek squad for my tv mounting and I am super satisfied. I actually got the same tech both times Felipe and he is awesome! Thank you Felipe for always asking our input and doing things right for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS are always great but these guys saved my day. The studs (I mean the lumber in my wall, not the GS guys, although I'm sure they are perfectly adequate) turned out to be spaced incorrectly so the wall mount I ordered wouldn't work. They had an alternate on the truck. Delayed gratification situation avoided. Thanks guys. You're the Best! Pun intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job mounting two new TVs on the wall. He made sure all the cables I needed to connect were in place and he patiently explained the key features as he set up the TVs. Cleaned up after service as well. Appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent’s adjusted the wall mount and installed the 85” TV in a timely manner. They were polite and respectful of my property. They also cleaned up after the install. I am very pleased with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Successful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed successfully, but later on when uninstalling due to us moving we discovered that most of the screws were stripped. The guy who serviced us also didn’t speak great English so we couldn’t communicate well with him but all in all he successfully installed our 84” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. On time and installation was completed in a clean and professional manner, insuring proper mounting to stabilize TV. Completely justifies buying Total Tech membership, which covers the cost of the installation and gets you so many more benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Pat’s is amazing! Use them for life Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Pat’s was ammmaazing! Pat called the night before, the morning of and he and his crew did an amazing job! They are professional, detailed, kind and very informative! They are a true blessing and I am grateful! Use them for life Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very efficient and quick. The time they showed up was right on schedule for what we had planned for prior

    I would recommend this to a friend