Customer Ratings & Reviews

Geek Squad does it again! David came out to install the mount and hang the tv for me. He was great. Took his time doing an expert job. Also spent a good deal of time doing the initial set-up of the tv programing which I really appreciate. He made sure I understood the basic functions before he left.

Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

The Geek Squad did a great job installing my new 86" LG TV. They were very professional, friendly, and easy to get along with. Once installed they made all the best settings for the best picture. Each time they came in the house they snapped on booties to keep any dirt out of the house. Great job.

The team that installed the tvs was extremely professional and very good at their job. It was my first time using the geek squad and I would not only use them again , I would recommend to a family member

I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

Window was 830-1230. I received a call at 845 they would be there in about 30 minutes, which they were. The two gentleman who came in were very kind, professional, and efficient. They did an excellent job. They also wore surgical masks the whole time and put on booties to protect the floors.

The Geek squad was amazing. We had two techs in to do the work. The assisted each other and worked independently of each other. The installations went well - fast, efficient and well done. After each tv was installed we got a detailed explanation of how they worked and how we could access all the features. We are very pleased with the level of service we got.

We had an agent from the geek squad come an install two TV's. I was very pleased with the communication regarding their arrival time and he did an excellent job installing the TV's.

What a Great Team Geek Squad has. Appointment was set up and they turned up on time. Ready with booties to wear in the house!! So prepared! Two of them worked so efficiently and had everything working in a short time. Love Geek Squad!

Jim was great! However the rest of my experience with Best Buy was terrible - both in store and phone. Quite possibly the worst customer experience ever. People gave me misinformation - repeatedly; people repeatedly lied when telling me I would be called back; one in store person was shockingly rude...and this is upon my first meeting him and giving him background (which he requested)...I didn't know him, had no experience with him, was simply telling him what had happened and he was grossly unprofessional; it took from my orginal PAID order on Jan 1, until Feb. 2 to get my TV installed...after two no-notice cancellations. Beyond terrible.

I think the geek squad was great. They were knowledgeable and knew what they were doing. They made sure everything with in there perview was done right and explained the answers I needed.

The agent was great very knowledgeable and friendly. Setup TV and sound system, and a couple of apps. He showed us how to use everything.

The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

The crew was amazing- everything came out great and they were super clean and organized.

Very pleased with our installation and mounting. Techs were very knowledgeable and knew their stuff!! A+++

The Geek Squad guys that installed the TV Mount to hang the TV on the wall was very organize, neat, professor and knowledgeable. They had an answer for the questions that I asked. It didn’t take long to complete the job.

The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

The service is great. The guys installing the system was very friendly, knowledgeable, and very quick.

Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.