Customer Ratings & Reviews

Geek Squad does an amazing job with mounting TVs. They are very thorough with making sure the height is what you want, secured to the wall properly, and even vacuuming up any debris. I highly recommend their services!

The service was great and the installers were very professional and nice. I’m enjoying my TV being mounted.

The two Geek Squad reps were intelligent, knew exactly what they were doing and were thoroughly professional in installing our tv. There was a scheduling issue involving two installations the same day and they were able to resolve it quickly. I was very impressed with everything about their service!

The agent was familiar with my new tv and its mounting. He was organized, quick, and professional.

With a snowstorm in Wisconsin on the day of my appointment, they politely asked to reschedule. They were totally flexible and willing to come to my house at 4 on another day to get the job completed.(They are usually finished with service calls at 4). When they were here they were very polite, efficient, and had great suggestions for the job that needed to be done!

Tech went above and beyond to make sure my parents TV was installed after the 1st tech was a no show. He was off for the day but took the call. Did a great job on the install.

Squad techs from the Mt. Laurel, NJ store (George and Shawn) were knowledgeable, informative and professional. They took the time to explain their procedures to remedy the situation and provided detailed information on how we may correct the problems we experienced should they occur again in the future.

Was very friendly, kind, respectful, and respectful of my residence and property. Took time to answer all questions, explain and ensure i understood proper usage. Took time to make sure i had no issues logging in. Answered questions i had about later installs i will need.

The two techs that came to install the TV were very thorough, friendly, and knowledgeable about the mounting of our TV. They were cautious, protective of our TV. I would recommend them.

The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

Cesar was very knowledgeable and proficient. He did a great job of showing and describing my options for placement of the TV. Also suggested an option for mounting the sound bar that I had not considered. Overall great experience.

Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

They have mounted two tv for us and they are excellent. One of the tv had several extra wires and they fixed the to look nice beside out fire place. Can't even see them. They are a first class group.

I was so happy with the Geek Squad, very professional. It was great that they mounted the TV and set it up with all of the set up steps

The Geek Squad sent to me (Tony and Caleb) was great! They worked quickly, thoroughly, cleaned up after themselves, and were very friendly. My only regret is that I didn't press for instruction on my new remotes!!

This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

The tech was knowledgeable and efficient with the install.

I actually had no idea that BestBuy did this type of service!! it was really a life saver!! and i didn't even need to have purchased a TV from them! I will absolutely be using them again any time I need to mount a TV!!

Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.