Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Grateful for their great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV exactly how we wanted and did it very quickly. They were very helpful in setting up and explaining all features to us. Both of us being senior citizens, we were very grateful that they gave us such helpful service. The TV was a gift so it made the gift even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad improved our television viewing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted our old television before miunting and installing the new 77" OLED. They were careful with equipment and everything in our home. They consulted on the height and shared their recommendations. They were very knowledgeable and went the extra mile for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional caring people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount and my 85in TV, quickly and professionally. Even though the dang thing weighed about 100 lbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation on time/best results

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Austin and his associate did a superb job hanging two 85 inch Samsung TVs. They arrived on time and helped us learn how to use them, after connecting them. Other advice was given on how to deal with colder temperature, which was was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on service if you have an old TV to move

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and amazing Geek Squad mount my TV yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the up most amazing job in Mounting and setting it up wow first time have any TV mounted . I really love it and so glad I did awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made sure all devices were connected and were working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went above and beyond to make sure my unique install would work before doing the job. They took additional precautions to make sure the work was done correctly and was secure. The install was on a stone wall and they did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth being a Tech Support member. The team was extremely professional. Made sure the TV was mounted exactly where we wanted it. Made suggestions and put the power behind the wall. Then set up all of our channels & made sure everything worked properly before leaving for their next appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star Geek's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have forgotten one of the young men's name regardless Warren and Myles? Deserve a 5 star rating for everything. I couldn't be more pleased and I'm hoping to see either one of them once I get the internet and cable hooked up. They where very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call, came, Installed Perfectly. Was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was installed was wrong, they have to come to fix it, otherwise was in danger of falling. The second time the installer knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV quickly and efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technicians were very skilled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very skilled and conveyed more knowledge than just the installation. Gave advice on other helpful item regarding overall experience of the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent set up. Poor follow through.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted our TV on our existing stand and set it up. The install would've been perfect except I realized the TV manual was not there.I called the reps to ask where it was. They told me they don't usually leave the manual because it is of no value. However, if I want a manual go to the store and they would print one for me. I did not like that . They made an assumption without asking me. After all, I paid for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a TV mount, and I must say, I am extremely satisfied with my purchase. This product has exceeded all my expectations and has proven to be an excellent addition to my entertainment setup.

    I would recommend this to a friend