Customer Ratings & Reviews

The techs delivered, mounted my 55” Samsung TV, and made sure all connections and tv settings were in proper working order. My old tv was also taken away.

The technicians worked quickly and efficiently to install the bucket and mount the TV and sounder. Later, when I had trouble getting the sounder to connect with the internet the technicians returned and fixed it quickly.

The service men who mounted my TV were friendly, knowledgeable, and expert.

Everything went well. Team showed up on time, worked quickly to get everything set up to best use/effect, and left the area as clean as they found it. Even hauled off the packaging. They did it far more cheerfully and in about a third the time than if we'd done it ourselves.

I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

My service technician Chris Hullon was great, very professional, courtesy, and personable. He arrived to install my tv on-time, did an outstanding job with the installation. I am very satisfied with his service.

The gentleman (Mike and James - I'm a Disney fan, so i remembered them because of the main characters from Monsters, Inc.) that delivered and installed my tv were awesome! They even "recycle" the box it came in. Best Buy: Please do better about adding on additional fees and supplies - maybe let the customer know what they'll need in advance?

The TV was placed on the fireplace and all my devices/available programs were added the Guy did a great job.

They were very friendly and helpful. They made sure that the set was mounted on the wall where we wanted it and hooked it up and made sure it was working before leaving.

Great Job, very quick and efficient and removed all the packaging

The Agents did a great job mounting and connecting all my devices. I was very happy with them.

The Geek Squad guys who came out to deliver and hang the new tv were professional, friendly, and very helpful. They gave us helpful hints about how to use the tv, explained the remote, and told us what to say to the cable tech when that service was started. I couldn't be more pleased. Those guys were great - they even cleaned up the area where they worked after they finished!

work very good, easy to mount work as good as the more expensive ones

Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

Professional and we’re in communication with me because of a different job they had the same day. They came and got the tv mounted and helped get it turned on and ready. Definitely better than trying to mount huge flat screens alone

Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

The technicians were very skilled and conveyed more knowledge than just the installation. Gave advice on other helpful item regarding overall experience of the product

The Geek Squad provided a good experience after my new TV purchase. This included removing the old TV and mounting the new one. They also disconnected and wrapped old cables. New features of the TV and remote were clearly explained. All this was accomplished within 45 minutes. They definitely know what they are doing.