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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional Installation by expperts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darrius did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad member Darrius did an outstanding job delivering and setting up our new TV. Efficient, friendly, and very knowledgeable! Made the process very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than brands that start with s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually incredible. Huge size. Google os is awesome but love Roku too. Each have their pros and cons but recommend going with the one you are used to or flipping a coin. Higher priced brands like the one that starts with an s is not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A First Class Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Two rep team worked expediently. Answered all my questions. Left my house clean of any paper/cardboard and my damaged TV. Highly recommend letting the Geek squad handle your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV's professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience for TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and support installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed swivel support and new 27inch TV in kitchen Arrived as scheduled installed swivel support and TV efficiently and made sure everything was working AND that we new how to operate it before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys were Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with Jerry and AJ. Very professional with good manners! They were very careful with my purchase. They work fast together they make a great team! They did not rush and took their time to explain in details and answer any questions we had. Geek squad is very lucky to have Jerry and AJ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our installation and mounting. Techs were very knowledgeable and knew their stuff!! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent set up and take away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

    I would recommend this to a friend