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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did wonderful work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting my tv on the wall centered properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service communication was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it painless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how communicative they were with our set up. I’m not great at hanging pictures, let alone a tv this big. They made the process easy and simple! I would recommend Best Buy to mount your electronics 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job, very professional and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They mounted it while I did other things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing as I was simply replacing an old tv that had been mounted here before, and all they hd to do was moun the new one, they did a fine job. I was able to do other things while they did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and installed my TV and briefed me on its functions for optimizing my TV watching experience. Thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service technician Chris Hullon was great, very professional, courtesy, and personable. He arrived to install my tv on-time, did an outstanding job with the installation. I am very satisfied with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and made sure everything was connected to it properly. He was very nice and friendly! Answered all my questions and overall did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The superior installation team explained every step taken. Job completed promptly and everything functional when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Out of area' installation co. was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use an 'out of area' installation company for TV deliv very to Lake Panorama, Iowa. Wasn't pleased to hear it but the guy was great. Will ASK for him next time since it was faster although the Geek Squad has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest installer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have the greatest installer ever. The guy in the store sold me a bracket that didn't work for my TV. This installer showed me why it was wrong. He went out of his way to make sure I got the right one. Did an amazing job. Went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great I recommend them higher Quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting our TV over a previously mounted TV area. They were able to lay it flat to the wall and fit it perfectly in the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt & Xavier are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & Xavier were great & cordial & went out of their way to ensure I was pleased with the experience. They put the TV where I wanted it & set up my remote & several other things I had no idea how to do… they are a great team… much better than the last geek squad experience I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were awesome. They did two TVs. My large 65 inch A90J and a smaller 55inch Sony. They were patient, answering all my questions, and made some suggestions that I had not thought about but made total sense (replacing my surge protectors for the upgraded TVs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All women GEEK squad team rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The all women team knocked it out of the park. The TV mount we originally purchased was not going to work. They had another model in the truck which would and they quickly made the change out. Bonus - it was less$ and Best Buy refunded us the difference. They cleaned up after the install and it looks so good. Very professional!

    I would recommend this to a friend