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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting TVs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and we’re in communication with me because of a different job they had the same day. They came and got the tv mounted and helped get it turned on and ready. Definitely better than trying to mount huge flat screens alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Do A Great Proffesional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad crew did a wonderful job with the installation of our wall mount TV, sound bar and were very respectful. They cleaned up afterward too, leaving our living room as they found it. We were pleased they were able to help us learn the remotes that were new to us and didn't just take off before we were comfortable with the new system. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my Best Buy Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is great. Accordions and tilts as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad reps were intelligent, knew exactly what they were doing and were thoroughly professional in installing our tv. There was a scheduling issue involving two installations the same day and they were able to resolve it quickly. I was very impressed with everything about their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Jacky and Steven are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best installers ever! Jacky and Steven did such an amazing job! They connected our new TV to our cable/DVR box and the new sound bar. They were so extremely knowledgeable and neat. They also were so nice and polite. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed and set up my TV in a timely manner was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in mounting my TV, ensuring it was the right height, and centered on the wall. Very professional and friendly. Offered additional insights upon inquiries I posed to the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad techs (A.J. and Gilbert) were punctual and amazing. I really appreciated how thorough and precise they were to make sure I was happy with my tv mounting. I was concerned with safety and they took real care with everything I asked. I highly recommend their service and appreciated their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and support installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed swivel support and new 27inch TV in kitchen Arrived as scheduled installed swivel support and TV efficiently and made sure everything was working AND that we new how to operate it before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all my devices in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service. Strongly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in exactly the place I wanted and made certain all was working before offering to remove all the packaging that came with it. Quick, efficient, courteous and respectful. There was no way I would have gotten the TV where I wanted it on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly. Geek squad was on time and got the job done fast—mouthing and installing 65-inch tv. Highly recommend for any set ups you might need help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and professional. I would use it again.

    I would recommend this to a friend