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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DBrunatti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only did a professional install, but they fixed the mess that the Best Buy contractor did a few days prior. Only allow Geek Squad in your house!! No 3rd party contractors that BBuy sends. You can request it! Do so :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting our TV over a previously mounted TV area. They were able to lay it flat to the wall and fit it perfectly in the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fast mounting of tv excellent job. Great job setting up the apps and activating them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Do A Great Proffesional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t use third party installers use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful in installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not speak more highly about the people who installed my picture. They were so precise, delightful & explained everything i asked. I had to have my first screen tv exchanged & insisted upon the same people i initially met even though i had to wait a little longer to schedule with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked About Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my existing television and installed the new one on the rack. He didn’t take very long to finish and was very professional. He took time to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks where great. They called before they left the store, got here in a timely manner. they did their job and clean up their mess. Walked me through the setup. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time and completed service q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional and friendly and mounted tv perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and did a great job. They were on time, very informative and communicated step by step of the process. The did a very clean job and were extremely timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, quick to determine how to fit in the space I wanted. They worked well together, answered any questions that I had. Gave me my options on cord placement. Very clean as they worked, no messes created and left behind. First time I've used Geek Squad for an in-home installation. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

    I would recommend this to a friend