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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 38,693 reviews
  • Rated 4 out of 5 stars

    easy to slide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our tv is wall mounted over a fire place and this mount is perfect and very reasonably priced. It is easy to maneuver as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A courteous bunch of true professional!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was punctual and kept us informed about their arrival. It took them additional time to wall mount our TV as the first one was found damaged when taken out from the packaging. So, they went back and brought another TV on the same day in a couple of hours and completed the wall mount. We are happy with Geek Squad's performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad techs from the Mt. Laurel, NJ store (George and Shawn) were knowledgeable, informative and professional. They took the time to explain their procedures to remedy the situation and provided detailed information on how we may correct the problems we experienced should they occur again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Pro's do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, properly done with great craftsmanship and people skills. Done right the 1st time! I could have done it but it would have eaten up half my day and still not be done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount and Install Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Steve or Dick (sorry forgot his name for sure) mounted my TV, and put the old one in the new box. As a disabled person, I appreciate the extra efforts doing things that I'm not able to physically. I look forward to having my TV calibrated.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Grek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest techs i have encountered. While installing explained the process. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived right on time and installed our TV flawlessly. These folks were competent, friendly and neat. They tucked all the wiring out of sight and exceeded all expectations. Michael Turner led the team and was extremely competent and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people and great work for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both two guys were very nice when working in our house as well as phone calls before coming. They removed the old TV/mount and installed the new TV/mount quickly. Then, they demonstrated and walked us though how to use remote/functions very easily. It was worth to have this professional service. Thanks so much again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective. They were very responsive in rescheduling as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and neatly. The agent made sure we were 100% satisfied before leaving. In addition he left his contact information if we needed further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen (one was Ben) who visited our home were professional and patient especially in dealing with issues from Hargray. They stuck with it and got us up and running. It is so great to have such courteous and business like technicians on your staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting the TV to the wall and connecting all devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meticulous work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys mounted a 65 inch OLED tv in my living room. Beneath they mounted and connected a Sonos Play Bar. They were meticulous, measured, asked me to verify positioning. They wrapped all wires, Velcro’d tv box to back of tv. Tested that tv and sound bar worked properly. Took trash away with them. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Team Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 3 people to install 2 TVs. They were very professional and offered great recommendations for soundbars and lights that would go with the TVs.

    I would recommend this to a friend