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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Zach and Andrew were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad In-home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the Technician who came to my home to "wall mount" and set up my new Samsung 55" Curved Screen TV. Cannot believe the professionalism, knowledge and courtesy that was shown by this Best Buy employee. Would definitely recommend having the Geek Squad take care of installing, mounting and setting up your TV purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ....polite, knowledgeable, what more can you ask..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squaders that did my install were great! They were polite, knowledgeable, patient and clear when explaining functions! I didn’t hear a complaint when they had to relocate my wall mount. They were here when they said they’d be. I don’t think you can ask for any more than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALL MOUNTED TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There's The A-Team & The Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was not centered on the wall. However, they were very professional & did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a fantastic job coming to mount our TV above the fireplace. Very professional the whole time and kept us in the loop of what was happening. Would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were very professional, polite and were able to accommodate all of our requests. They took the time to professionally measure, install, check and make sure that the job is done as it should be. A short demo of the product and general guidance were provided. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV installation was done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service communication was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Service

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Installation is a no brainer! Uncle Billy isn’t going to buy you a new TV if it slips and cracks or falls off the wall. Clean and professional service with wire management!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt were great! Very prompt and professional. Great advice to fix problem with room. Came back and took care of installing a new receiver after the old one malfunctioned. Everything works great. Gave simple explanation as to how devices worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was very efficient and set up the TV and sound system with ease, The installers were professional, efficient, polite and very knowledgeable, They are great ambassadors to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer of Best Buy for years. I had Geek Squad install home alliances, entertainment systems, you name it. Rowel and Matt have to be the best Geek Squad that has ever come to install anything. They are very friendly, knowledgeable, and are perfectionists. There aren't enough words to explain how amazing their services were today. They are the type of people that makes you keep wanting to shop at Best Buy.

    I would recommend this to a friend