DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Antonio went above and beyond in securing a TV to replace the one well had ordered. They were expeditious at installing even setting up streaming apps! Their customer service turned what could have been a disappointing and frustrating experience into a stellar one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Nathan and Truman from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I was very comfortable with Nathan and his trainee Truman being in my home. Nathan made sure everything was hooked up to one remote. He explained how to use it with the Roku. He had patience with me understanding how new technology works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS installs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the absolute BEST! Each time, they are knowledgeable, courteous, punctual, and expertly get the job done. They are the reason I shop no place else. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were easy to schedule. They arrived on time and quickly and professionally mounted my wall TV and set up the Sound Bar. Plus, they made sure I didn't have any questions once they were done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad superguys mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv, delivery and setup, sound bar and mounting stuff from BB and the geek squad managed everything, and taught us how to use it. Then guess what! We MOVED! The geek squad came to our rescue and remounted and reconnected and reexplained everything. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Mount!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived as scheduled and completed the job in a timely and professional manner! Highly recommended them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very good and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and polite. Also very quick in their tasks to get everything in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The superior installation team explained every step taken. Job completed promptly and everything functional when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the hard ware and the software!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team rocked it! Brought everything to the house, made sure it was all good to go, set it up beautifully, and provided a great assist in getting all of our streaming accounts set up on the smart tv. Well Done Geek Squad!,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad setup, install, and mount three 55 inch TVs and the work has been flawless. I highly recommend their service because they do a excellent job and I’m a happy customer when they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raising the bar high with service excellence!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided end to end! That’s the way to do it guys! You have raised the bar very high for customer obsession and delivering results. Extremely professional! I’m very impressed and will highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subcontracted team was very good and wanted to make sure that the results were precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV. They made some great suggestions for me and gave me options. The TV looks great on the wall and I am so happy we had them do it instead of trying to do it ourselves. They were very professional and I appreciated the booties after going in and out of our house. Nate and Jim did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an outstanding job mounting my new TV and connecting it to all of my devices. They were very friendly, quick, and didn’t leave a trace when they wrapped up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went extremely well. On time, excellent installation, courteous workers. They took great care to make sure we were pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made sure all devices were connected and were working as expected.

    I would recommend this to a friend