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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a replacement and reinstall they were Very professional and worked quickly also they moved my wall mount up because the last techs (3rd party company) that did the first instal put it too low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Pleasant and polite. Addressed my concerns with existing TV mount and also made a few adjustments. Respectful of surroundings and cleaned up very well after install. Assisted with TV setup, reviewed and answered questions. Install went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who delivered and set up our TV were very polite, professional, and helpful. We were kept informed of their arrival time, and once they got here they took the necessary time to answer our questions, even though they had multiple other stops to complete before their work day ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right the first time didn't leave me hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and totaltech membership worth their weight in gold. Quick easy installation with folks that were pleasant, had the right tools and knew what they were doing. Free haul-away of the old TV an even better bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was an absolute pleasure. He was extremely efficient and knowledgeable. He even took a couple of extra minutes to answer a few questions I had. I am ecstatic with the high quality of work he and his co-worked performed. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV installed, and the old one taken away in less than an hour. Made sure we were comfortable operating the new TV and had all our questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and respectful, did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a wall mount for our 65" TV and we also purchased the option to have it installed. The two people who came out to do the install were very professional, clearly knew what they were doing, and were very respectful, asking for permission before moving any furniture, etc. They did an excellent job, put the TV exactly where we wanted it on the wall, and showed me details of how to use the mount (moving the TV out to get behind it, changing the viewing angle if needed, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and curtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROVIDED EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV and connected my devices! They were professional and helped me understand more about my system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summer Kitchen TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK installers were polite, courteous and efficient. They left no mess for me to dispose of upon departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed and explained, good job by technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job of mounting my TV. This was the 3rd attempt to mount, and the team was consistent from previous visit which was a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in the install of my TV and mounting of it. I was really impressed. They called when they were on their way and walked me through everything to confirm (tv) was mounted where I wanted it. They also cleaned up everything when done. Finally, they setup the tv settings as well. Well Done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Wall Mount for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

    I would recommend this to a friend