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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Amazing Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" mounted our new 75" tv. The tv is perfectly centered, no cords, cable connect with no cords. They were amazing. They delivered the tv, connected the mount, the cable -- very professional, friendly and on time. We are very happy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch employees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the Geek Squad team that they sent to my house. They treated my property with the utmost respect. My team (Brandon/Bruno) are superior workers and created a prompt, stress-free experience. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Efficient, Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad leader Donald was very efficient with his organization, set up, and install. Donald and his partner arrived on time and the installation moved smoothly and quickly. It was a pleasure to watch true craftsmen at work. He answered all my questions and offered other information to help me. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my wall mount and mounted the tv and helped me load the apps in a safe and professional manner, then cleaned up and disposed of the boxes. Thank you. I just wish appointments weren’t so far out and that there was better coordination between delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome! Fast and capable installation and set-up! Very helpful to inform users of unique or new features and how to use them! Would not use anyone else for assistance with my electronics! Thank you for your excellent, professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 77" LG GX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite. This is the 2nd time I've had these gentlemen in my home. They are super professional and will accommodate exactly where & how you want your tv. They are very trustworthy. Despite my attempts i couldnt get them to take even a glass of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation, Good job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of the TV went like clockwork, The guy from Best Buy was very informative re the installation and set up with my Bose wireless surround system. Superb picture from the TV, the colors are out standing, My 4K movies now look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have the TV hung on the wall. I don't have to worry about it tipping over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install dream team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad multiple teams come to my home for various installs. I highly recommend the service. They are so professional so knowledgeable and so nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I used the Geek Squad to mount my TV. The first installation was quick and very professionally done. The girl even hooked up everything to the TV even though it was not what we paid for. I am pretty savvy with electronic and would be able to do it myself. But she did an excellent job. The second TV we bought from Best Buy was for our bedroom. So, we bought the mounting service from Geek Squad. There were 3 guys that came in that day. One of them was Chris Ixcamparij. For less than 1 hour work, it was pretty pricey. But I have to say, these guys were good. They came in between the time promised. Brough the TV in, measured everything. Used the mounting gear that I bought from another retailer, and did the whole thing less than 1/2 hour. Chris even took his time to show me the basic way to navigate the TV and helped me set up the cable remote to work with the TV as well. They work professionally and very fast. And the work that did was excellent. No mistake, everything was done to precision. It will take us a few hours to do this ourselves and we might not achieve the same result they did. I really recommend Geek Squad service. And Chris and his crew rock! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs worked quickly and professionally. They handled the old and new TV with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS did a great job of installing TV and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv mount and. Tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my television actually arrived ahead of their scheduled time. They were professional and courteous. They answered all of my questions and gave me a thorough tutorial of the different features on my tv. They wore face masks and shoe covers which I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people install the tv were friendly and Curties. they knew their job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it yourself - Hire the pros from Geek Squad - they had me sorted out in no time and made sure everything worked. The only way to go and you are guaranteed it is set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crew did a fantastic job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

    I would recommend this to a friend