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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and capable team installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful! They took no time to get the job done and answer all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, courteous, and efficient! I could tell after the first TV was mounted they knew what they were doing. They showed me how to hold the TV when changing positions. I enjoyed having them in my home. I will recommend the Geek Squad to everyone who needs their TV mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Arrived early and were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cost is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very professional and clean young techs, the only problem was on one wall the installer could not find the studs . I found them later and installed the mount from Best Buy myself. Also the premium install definition is unclear and I did not get it due to the wall damage it would have caused per the techs description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for every appliance in my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always come in , get the work done with no issues. In my old house other installers start making excuses why this may be a challenging install, but the geek squad just gets the work done and does it well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a replacement and reinstall they were Very professional and worked quickly also they moved my wall mount up because the last techs (3rd party company) that did the first instal put it too low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great team of Roy and Christine. They explained everything to us and, when there was an issue due to the salesperson not quite explaining the pros and cons of some of the items, they made changes to be sure that we were happy with the final product. Thanks Roy and Christine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a 3rd party vendor to mount my 77” LG CX OLED TV. They were professional and careful mounting my tv from beginning to end, I was asked how I would like my tv mounted and they gave me their professional opinion. I’m glad I took their opinion because the installation came out beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team members have positive attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, its so easy to just let others do the heavy lifting. Geek Squad has mounted every tv in my house and I don't trust anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad setup, install, and mount three 55 inch TVs and the work has been flawless. I highly recommend their service because they do a excellent job and I’m a happy customer when they leave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent John is the only one I will let install anything in my house he’s very knowledgeable and has been in the business for over 20 years every tv in my house was installed by him he answered all our questions and even made some great suggestions that we took advantage of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate Wilde was our tech, and he worked very quickly to bring us up to speed with TV and surround sound. All health safety concerns were addressed. Nate drilled the appropriate holes, mounted the TV, and set up and configured the receiver to make everything work great. And it still works great now. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a couple weeks and my TV has not dropped off the wall, so this seems like a great buy. Shall we say, it was a Best Buy? It probably helps that I had Geek Squad install!

    I would recommend this to a friend