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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installers were friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came out twice. First time out they discovered that the TV screen was cracked. Had to start the purchasing process over a few days later. Same installers came out and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They listened to me and gave me suggestions on exactly where to mount my new tv. Got it installed and cleaned up very quickly. Very polite also. I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my tv without any problems. I bought a larger tv to replace the existing tv thinking there may be an overlap from the previous mount and my soundbar. They placed it perfectly, then proceeded to program/adjust the settings. Now I can control the sound throught the directv remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gentlemen very professional They were a pleasure to have in the apartment and completed all the Work and I hardly even knew they were here. I would highly recommend both of them to your customers. They called to let us know they were coming showed up on time and did fine work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were friendly and knowledgeable. They went above and beyond to ensure our placement and cables were correct. They took care to ensure everything was hooked up and that we understood everything about our new television. I would HIGHLY recommend this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tkershaw, Sony TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation job by the Capitola Geek Squad. Arrive on time, good clean up! quickly completed a difficult installation above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount installed expertly by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Very nice and professional. They even switched put a mount that we bought originally because it wouldn't have worknover or fireplace. One of them drove back to the store switched it out and came back and mounted the mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with a professional installation! I commend my installers for such a great experience, they were on time, cleaned everything and put all electronics up perfectly! So happy that I got my geek squad from Best Buy, they were the best! Thanks…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional in the set up the amount of time it took was a little difficult to hang but they got up there thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done by a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First crew very helpful. Made recommendations that resulted in a great finished product. Only dig was not cleaning up the dust they created. Second crew (replacing the first defective TV were top shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician properly mounted the TV and for the most part got it hooked up to the cable and internet. He wasn't especially familiar with Shentel cable and internet, however, and we had to ask Shentel to come out and finish the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Executive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job was done by Geek Squad Employee. Very knowledgeable and careing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pressed the Quick and Easy button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it yourself - Hire the pros from Geek Squad - they had me sorted out in no time and made sure everything worked. The only way to go and you are guaranteed it is set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were easy to schedule. They arrived on time and quickly and professionally mounted my wall TV and set up the Sound Bar. Plus, they made sure I didn't have any questions once they were done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys were great, lots of help and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend