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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided Great service, Dominique was the the Best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 4 TVs but only 2 were mounted. It was time to upgrade so I visited Best Buy and scheduled GeekSquad to install the other 2. They were prompt, courteous & professional & did a great job without taking too much time out of my day. It’s everything that I expected & am extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job mounting the tv and making sure everything was level. They made sure to clean up afterwards and the finished product was installed better than the previous companies I’ve hired for in-home media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Removed old TV and wall mount. Un packed new TV and mount outside and removed all garbage. Mounted the new TV and fired up the TV, connected to WIFI, etc. Everything was up and working when they left, and I had a basic intro to operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you! Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis provided excellent service throughout the process. He kept me updated on his arrival time, was kind and professional, and did a great job mounting my TV quickly and securely. I would definitely hire Travis for services in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for Dylan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sources out this service to local companies. Dylan installed mine . He’s great ! Very happy with his professionalism and information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best install and mounting service available hands down!! They take such care of your home and purchases, and take pride in their work. They compete the job to perfection and even had an extra roku stick on the truck to sell me on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good / Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation guy, John, was great! Set up and checked out all our stuff, answered all our questions. The process of contacting Geek Squad was terrible, all by computer, no chance for human contact. I needed to change something in the original order to make sure they had the time and the right equipment, until John called the day before installation I couldn’t make contact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed our TV worked quickly and did a good job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new mount since my ex put up my old one upside down. I joined totaltech when I bought my tv originally so they came out, took the old one down, put the new one up where I wanted it and it looks fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 bad TVs installed before this one. New crew installed it. Much better crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing they sett it up in no time and took they time to teach us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was A #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a wonderful job installing and setting up my new Samsung tv. He was very friendly and professional. He was aware of my physical difficulties and was very thorough making sure the tv was placed correctly allowing me pleasurable television viewing. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved wall Mount TV from one room to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to do the install were professional, pleasant and knew exactly what to do. Ken Henderson, who was the lead technician, was as good as it gets in every way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two TVs and Four wall mounts for my new home.. I also bought my kids a PS4 The three Geek Squad members that came to help me, just ROCKED it!!! Before I knew it those TVs were installed, and mounted.. Unreal.. Not only would I recommend having Geek Squad install your TVs, I beg you to do it.. These guys are 100% Pros ...

    I would recommend this to a friend