Customer Ratings & Reviews

Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

The Geek Squad team did a great job mounting the TV. They made sure all wires were ran correctly and neatly. They also mounted my Apple TV to the back of the TV. They left the space clean afterward, and also made sure to pair up my remote to all my devices. All in all I’m very happy with the service!

Agents were on time and mounted and set up my TV. Very good service by Geek Squad

Absolutely best installation crew for 65” LG OLED TV and two AppleTV’s third generation that are much nicer than previous remote control and these automatically turn off with system shutdown

The agents put my TV exactly where I asked them to and connected it to my SONOS sound system. They even equalized the SONOS surround sound, which I consider above and beyond what I had purchased.

My installers were great. They did a womderful job and answered all my questions. Will want them to help me in the future woth any other projects!!

The technician properly mounted the TV and for the most part got it hooked up to the cable and internet. He wasn't especially familiar with Shentel cable and internet, however, and we had to ask Shentel to come out and finish the setup.

My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

Geek Squad did a great job of setting up the TV outside on the patio. They made some suggestions to our original plans and we went with the suggestions which ended up saving us some money.

They have removed and reinstalled big televisions with in wall mounting for me and addressed big time sounds systems. This trip the mounted and installed two big screen TVs and wired theater surround.. in the ceiling as well. Its incredible. All my guests love it. I will use them over and over.

They listened to me and gave me suggestions on exactly where to mount my new tv. Got it installed and cleaned up very quickly. Very polite also. I’m very happy.

The agent did a great job mounting my tv safely and neatly (it’s centered beautifully on our wall) and was extremely courteous and considerate. This experience made me extremely likely to order more electronics from best buy.

Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!

The agents were great! Installed tv and set up my preferences and apps! This tv was an exchange from a previous purchases Sony that continued freezing and shutting off. We upgraded and paid the difference. Best Buy was amazing and took care of everything! Will always shop for electronics here. Installation was seamless.

THE MOUNTING WENT OFF LIKE A SNAP THE TECHNICIANS WERE CONSIDERATE, KNOWLEDGABLE, POLITE AND PATIENT. I OWN A BUSINESS AND THE 2 GENTLEMEN WHO CAME TO MY HOUSE I WOULD CERTAINLY HIRE. BEST BUY HAS 2 GOOD WORKERS.

If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

Jordon and his coworker were awesome. They were able to get it installed and set up quickly. They were able to work me in due to a the store having to cancel my original appointment due to that installation team being out with illness.

Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

What a great experience in every way! Repositioned existing mount & completely set up so we were watching TV again in no time. Thanks!!!!!