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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to install wall mount and TV to wall mount. Installation was very professional and we are totally satisfied with their work. They left no mess and had any necessary cables, etc., to complete the installation, we will call them back later to mount other wall mount and TV later in different room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job remounting TV on the wall with all the wires behind the wall which looks really nice not having wires and cables hanging down the wall. They also explained and fixed some issues I was having with TV. Technicians very knowledgeable and solved all my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation team! I was a little worried about how the installation would go considering what had to be done, but both of them pulled it off with minimal effort. I was impressed with the knowledge and expertise with both of them. Thank you for a stupendous job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tkershaw, Sony TV intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation job by the Capitola Geek Squad. Arrive on time, good clean up! quickly completed a difficult installation above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 50 inch tv mounted in the fellowship hall of my church for a game night that we had planned that evening. They sent two people and both were very professional. They mounted the tv very quickly and made sure that everything was in good working order. They were only here about 30 minutes and showed up on time. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and friendly. They did a great job removed the old tv and wall mount. Then they installed the new wall mount and mounted the tv. They cleaned up after themselves. They placed everything back like it was and configured the remotes too. Very impressed, great job and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home service to install/mount our new TV on the wall was worth it. The gentlemen who provided the service were friendly, helpful and explained everything they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in stalled a 40 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and professional along with being courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fireplace TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are amazing. They know what they are doing and the installation is flawless. I wouldn't consider doing it myself when these guys are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I was able to secure a instalation date realtively quickly after I purched my tv and mount. They were friendly, knowledgeable and cleaned up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted on wall looks great. The two techs that installed it were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geaks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! Very professional and know what they’re doing. I bought an expensive tv, so the unboxing, delivery and mounting was free. Can’t beat Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad — a National Treasure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were swift and professional - they installed my mount and put my TV on it. They were so kind and respectful and I will absolutely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and set it all up . Very satisfied ! Thanks Geek Squad Five Stars !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was very professional and friendly. He mounted the TV perfectly hid the cords in the cord hider I had purchased. Even helped me with the initial setup to make sure everything was working. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

    I would recommend this to a friend