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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex Griffith (Agent) and Kyle hung our Best Buy 55" Curved Samsung and did a beautiful job in our apartment. They connected everything neatly and also cleaned up any mess. We are very grateful for their kindness and consideration in every manner. THANKS to them, both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful friendly and educational. Kudos to them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to do the install were professional, pleasant and knew exactly what to do. Ken Henderson, who was the lead technician, was as good as it gets in every way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding wall mount of 82' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 82' TV was hard to level out but the crew patiently adjusted it until it was perfectly level with the walls and credenza below it. They ensured it was mounted to the studs and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted 2 TVs and setup 1 sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism of both Thomas and Renee were noteworthy! They arrived on time and proceeded to mount two (2) TVs (55"/65") and a sound bar. They thoroughly performed operational checks on all equipment and made certain that I understood all of the "in's and out's." I would recommend them, specifically, to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv , clear and vivid picture, got a 85 inch really enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently delivered and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan and his associate were excellent. Delivered the TV, installed the stand, programmed it. All was done efficiently and well. After receiving a call from someone at Best Buy that morning saying the TV was not available and wouldn’t be available for months, I canceled the order. Several hours later, Dylan called to say he had the TV and stand and would be right over to set it up. A pleasant surprise. He had found the set on the sales floor. He was not aware of the call I had received earlier. I commend him for finding the set. He and his associate were knowledgeable and helpful?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad/total tech support review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very friendly and helpful with helping me setup my new 65 inch sony xbr950h, they made sure the tv and the stand were safe and secure in the process, im definitely gonna have geek squad help me setup future home theater add on and setups for my home in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & did a wonderful job. They were very friendly & efficient. Matter of fact, one of the installers asked how we liked the neighborhood & it turns out that his parents are moving into a home two doors down very soon. Talk about small world!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my new TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They answered all my questions and showed me how to use the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Nathan and Truman from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I was very comfortable with Nathan and his trainee Truman being in my home. Nathan made sure everything was hooked up to one remote. He explained how to use it with the Roku. He had patience with me understanding how new technology works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and High Quality Installation!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team arrived at my house and informed me of everything they will be doing during their time here. The team was very professional and helpful after mounting my TV on the wall. They even helped me setup my new TV! Very communicative and professional and will definitely recommend Geek Squad to my friends!

    I would recommend this to a friend