DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, its so easy to just let others do the heavy lifting. Geek Squad has mounted every tv in my house and I don't trust anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did quick and thorough work setting up my TV on order# 1125027352429.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SOLUTION!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did excellent work installing my television into the mounting system such that it raised my TV about eight inches...PERFECT for viewing. I did not need to buy a higher piece of furniture at all. WELL DONE, GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so appreciate the two Geek Squad agents who set up my new 65" TV and sound bar and more. They did a great job, and I am really enjoying my new larger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, fast installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made all my connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove old, replace, and activate new TV set.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently delivered and installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan and his associate were excellent. Delivered the TV, installed the stand, programmed it. All was done efficiently and well. After receiving a call from someone at Best Buy that morning saying the TV was not available and wouldn’t be available for months, I canceled the order. Several hours later, Dylan called to say he had the TV and stand and would be right over to set it up. A pleasant surprise. He had found the set on the sales floor. He was not aware of the call I had received earlier. I commend him for finding the set. He and his associate were knowledgeable and helpful?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation, worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were extremely capable and professional. They made sure everything was operating properly and that we knew how everything worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys that came and hung my new TV and mount were wonderful!! They were in and out quickly and made sure that everything was working as well as made sure that I was happy with the location. They were perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Team Good, Description of Service Misleading

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that set this up was on time, competent, and efficient. I'm giving this four stars because part of the description of this service included the statement "We’ll . . . ensure that all wires and cables are neatly dressed." When I asked about this as they were packing up, I was told I needed to buy and have on hand cord concealers for this to be done, and that they would not be running any lines behind the wall (which is how this install was done for me in the past in a former residence). Description seems misleading (or at least not totally clear) and now I've got wire hanging down and exposed, and it's up to me to not only buy the concealer strip, but figure out how to install it neatly and correctly. Disappointed. Purchased this expensive service because I not only wanted this done right, but to look as good as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt... Professional... Knowledgable... Courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional team !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional and friendly they carried the tv to the 2nd floor installed the wall mount I already had and everything thing was done perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could figure out how to work it is fine. The picture is perfect. It sounds perfect. This is like a really nice television. I mean it is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV mount, television and devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb and professional job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Alex did a fine job of installing my MantelMount. They displayed professionalism and took the time to explain my options. I would recommend these fine young men for any installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!

    I would recommend this to a friend