Customer Ratings & Reviews

The Geek Squad agent arrived as scheduled and installed my wall-mounted TV quickly and expertly. He connected everything and made sure it was all working properly. Watching him do this made me realize that this is the way to go for most people who have only average handyman skills required to do the installation job.

The Geek Sqaud actually made it by earlier than originally planned, as coordinated a day prior. They worked quickly and efficiently, installing the wall mount and then booking everything up cleanly. The wires were hidden and nicely organized, and all systems were operating in sync as requested. Couldn’t be happier!

This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

They installed my TV with professionalism and care and followed all my building’s HOA rules without a problem. They had a great attitude and were very helpful and nice. I recommend them without hesitation. They were even early which was nice and the updated me the new schedule in addition to calling the day before about their estimate arrival time. The did an excellent job!

They were friendly, knowledgeable and careful with our tv installation. They have great advice for what to buy to mount our tv and did a wonderful job!

The geek squad showed up on time to install my new 65" tv. Fast and friendly. Had a nice conversation with one of the techs about my movie collection on display. They paired all the remotes and showed me everything they did. Highly recommend this service

I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

The first crew was absolutely horrible. They had no tools. They were incompetent. They were rude and left after placing 1 piece of tape on the wall. The second crew was absolutely competent to mount the 83 inch TV, its wall bracket, the soundbar and ceiling mounted speakers. Can't say enough about their efforts. Took all packaging. They even arrived on time. Excellent experience.

The guys who came were efficient. They came and set tv up and was gone after spending time making sure I knew how to manage this tv. They connected my home theatre and even dvd player. Really worth it using them.

Highly recommend you have a member of the squad bring your purchases in and assemble and place where you want them. Our fella answered all our questions and showed us how to adjust and use our wall Mount!

The two guys (is that an acceptable description anymore) were very professional. I think one was teaching the other. They did a good job, but I'm still not sure how to use remote. They made it too simple.

Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

The Geek Squad young man who came to mount our TV not only was extremely professional, but a pleasure to have around. He was fast and explained everything to us in a manner in which we could easily understand and he took the time to answer all of our questions.

They were amazing. They mounted my tv quickly but efficiently. There was no mess, and they went over the set up prior to leaving. I have used them several times and they never fail to impress.

Jacob was awesome. Set up our tv and guided us through the steps we needed to operate the programming. Gave us some good pointers as well. He was patient with questions and worked quickly and proficiently.

They did an amazing job, it was new construction, and the technicians, were very professional, and did an amazing job. The one mount would not work, and they had one in the truck that did work.

First crew very helpful. Made recommendations that resulted in a great finished product. Only dig was not cleaning up the dust they created. Second crew (replacing the first defective TV were top shelf.

Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

The squad had a lot to do: Install a power extension in wall, move a TV from on room to another, install a new tv, receiver, and sound bar and blu ray player. All jobs were accomplished to my satisfaction in a matter about 4 hrs. The tech left me with set up info so I could set up Alexa. Outstanding work!