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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was willing to work with my time sch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was Top notch courtesy professional and even showed me a few ways to set it up where it look nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch employees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the Geek Squad team that they sent to my house. They treated my property with the utmost respect. My team (Brandon/Bruno) are superior workers and created a prompt, stress-free experience. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove old, replace, and activate new TV set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was high quality. Removed my old set and mounted and activated the new one without hesitation. Very good technical skills, they set it up so it operates exactly like my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83” S90d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid oled for the money paid with a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv on the wall and did a wonderful job programming my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new mount since my ex put up my old one upside down. I joined totaltech when I bought my tv originally so they came out, took the old one down, put the new one up where I wanted it and it looks fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply flawless, quick, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Adrian took his time & demonstrated great care with my installation. He walked me through the mounting process, & operation of my tv. He thoroughly cleaned,removed all packaging in his work area after answering any questions or concerns that I had. Very professional experience. Highly recommend using the Geek Squad for your installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK SQUAD experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our new TV were very efficient and knowledgeable in what they did. Even hooked up our new soundbar that wasn’t on their to do list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the installer that came to mount my TV was extraordinary. He was very courteous, and even called to say he was running closer to the end of my install window which was very considerate so I wasn't sitting and waiting and could do other things. He was very knowledgeable and extremely careful. I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad problem identification and solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon and his crew where professional, courteous and personable. They had my TV mounted in no time and went over the ins and outs of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" mounted our new 75" tv. The tv is perfectly centered, no cords, cable connect with no cords. They were amazing. They delivered the tv, connected the mount, the cable -- very professional, friendly and on time. We are very happy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and John came out to install a 77" TV on a wall where the stairs go to my basement, I got scaffolding and we set it up on the stairs and they put my TV on that wall. They did a great job and answered all my questions. They hauled all the trash away. Fantastic job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV 43" Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job getting the new TV mount into place, mounting the TV and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING OF TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOUNTING WENT OFF LIKE A SNAP THE TECHNICIANS WERE CONSIDERATE, KNOWLEDGABLE, POLITE AND PATIENT. I OWN A BUSINESS AND THE 2 GENTLEMEN WHO CAME TO MY HOUSE I WOULD CERTAINLY HIRE. BEST BUY HAS 2 GOOD WORKERS.

    I would recommend this to a friend