Customer Ratings & Reviews

Very professional. Gave me a call and said they could come early, I was delighted. Safety was important to them, considering the times we live in it was appreciated. Asked all the right questions and gave me advice about the appropriate place to mount the TV. Would use the service again!

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

The geek squad did an excellent job. They arrived on time, were professional, quick, cleaned up all materials and were very pleasant. I was glad I used this service.

Completely satisfied with the Technician who came to my home to "wall mount" and set up my new Samsung 55" Curved Screen TV. Cannot believe the professionalism, knowledge and courtesy that was shown by this Best Buy employee. Would definitely recommend having the Geek Squad take care of installing, mounting and setting up your TV purchase from Best Buy.

Travis provided excellent service throughout the process. He kept me updated on his arrival time, was kind and professional, and did a great job mounting my TV quickly and securely. I would definitely hire Travis for services in the future!

The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

The Geek Squad were efficient, skilled and knowledgeable as well as really nice guys!

My TV set up and install was superb! The technicians were extremely competent!

My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

Agents mounted my new tv without incident. Install went very well! Then came time to address existing 4k hdmi cable between my 4k amplifier and tv. Agent said my 50 foot cable would not deliver an adequate signal. Then he recommended a fiber optic 8k cable at 41 feet that was on the truck for $500 + tax. Now I’m in the moment to decide to add $500 to this install before testing my new tv or wait to get a new 8k hdmi cable. After questioning agent and my sanity, I agreed to purchase the new fiber optic cable. After agent departed, I was happy with the install and tv but became disappointed after online research of the 8k fiber optic cable. Bottom line, there was a $200 surcharge added to the fiber optic cable because it was on the truck. Also I had to run the new shorter cable under the carpet instead of 50 foot cable path.

Set up and mounting was great and did it in a timely manner. Was very happy.

The agent did a great job mounting my tv safely and neatly (it’s centered beautifully on our wall) and was extremely courteous and considerate. This experience made me extremely likely to order more electronics from best buy.

I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

They were amazing. They mounted my tv quickly but efficiently. There was no mess, and they went over the set up prior to leaving. I have used them several times and they never fail to impress.

The geek squad is awesome! Fast and capable installation and set-up! Very helpful to inform users of unique or new features and how to use them! Would not use anyone else for assistance with my electronics! Thank you for your excellent, professional service!

The agents quickly and perfectly mounted my new TV and connected my devices.

The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

The installer was professional, double checked everything before leaving the mount, the connection and the measurements

THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

They arrived early without a call. Installation was quick and efficient. I'm not sure if they set up the Direct TV box correctly, but we manage.