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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    Things went incredibly well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an incredible job mounting my TV. I bought a wall mount that you are able to pull down so you can view the TV at eye level and raise it back up when done. They read the directions, took their time, and the TV looks great, perfectly centered above my fireplace. Couldn't be more pleased. THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount & tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, competent, & friendly service from Michael & Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting the TV to the wall and connecting all devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff was very friendly, efficient and cleaned up everything afterwards. Really great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv correctly and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and got the job done - mounted tv to wall and connected with internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we didn’t have to mount our tv’s ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service did a great job installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. They arrived on time, were professional, quick, cleaned up all materials and were very pleasant. I was glad I used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my new TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They answered all my questions and showed me how to use the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all my devices in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his team mate was on time and took the time to make sure our tv was installed in right placement and engaged us in process and gave us instructions on how to work tv and they setup in less than 1 hour. I am very please with work and they definitely deserved a tip. Give them a chance !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup terrible communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the crew that arrived was terrific. I’d give them a 5plus. I dropped the rating because Best Buy’s communications of their arrival time was beyond awful. They were late but no updates were provided or apparently even possible. Some time after the installation occurred I got a reminder of the original scheduled time. Great setup experience. Terrible terrible communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick setup. Took care of my TV and made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv was installed greatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, super nice and helpful. I would definitely recommend others to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective. They were very responsive in rescheduling as well.

    I would recommend this to a friend