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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad made TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of helping me choose where to mount my new TV and even had a sound bar mount with them that they were able to sell me and install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timely installation. did a quick install. super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed and set up my TV in a timely manner was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up the TV quickly and it works as I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed and setup my TV, Audio, and Wi-Fi system were really outstanding! I could not imagine it being done better. My only complaint is that in their enthusiasm to clean up all of the packaging debris they took the manuals that came with the equipment. I have been able to obtain most of the manuals online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was outstanding. The technicians removed and installed the tv wall mount in less than 20 minutes. GS was very professional and took all the trash. Awesome work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agent was Thorough & friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was great. He took the time with me to instruct me on how to operate my new TV. I purchased a Samsung TV with the Spectrum app. He help me download the app and made sure I was able to use it correctly. He cleaned up after his self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeding expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and worked hard to ensure we were happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt and diligent with their work. Everything was completed in a timely manner. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me options of the best locations to mount the TV as I was unsure super helpful and quick and easy service. I love how they double check that I like everything before they finished it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TVs set up and mounted, a new 65-inch and an existing 40-inch. The Geek Squad agent called a few days before to confirm the appointment. Two agents showed up with the new TV and mounted both of them exactly as we wanted them. They also set up the new TV and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WISH there were SIX Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn couldn't have been more professional. I had originally purchased the swivel mount, but upon his arrival he found it couldn't be used on my steel-stud walls. Had a fixed mount one in his truck and installed it, mounted the TV, made sure it was programmed (re-connected my Wii even) and cleaned up COMPLETELY!! HIGHLY RECOMMEND the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should be Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    christian and his helper were absolutely great...very knowledgeable...very respectful...they even helped me to pick a good sound bar for the new t.v.....great service ....great guys....i can't say enough good things about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound and Tv wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed professionally timely with minimal disruption. Strongly recommend there service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad problem identification and solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted, set up all my devices despite a problem signing into my Amazon account.He stuck around while I sorted it out and explained everything, how to use etc. Thanks!

    I would recommend this to a friend