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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install 65” TV On Swing Arm Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in SW Missouri Geek Squad installers are thorough and knowledgeable of the product they are installing. Had a new 65” Sony OLED Bravia mounted on swing-arm mount. They spent extra time getting the mount to stay centered when retracted as it kept swinging slightly when let go. After a lot of adjusting the mount they got the TV to stay in place. They then set up the internet connection and got me logged into the Prime Video and Netflix apps and made sure settings worked with my existing SONY A/V system. Explained capabilities of voice remote for switching TV features. I so appreciated Thomas and his partner for all they did to make it a perfect install. This was the second time I hired Geek Squad to install a TV on the wall. Three years ago they were just as good. Worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting the wall mount and went over specifics with us afterward. Took their time and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hal D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the top of the line tcl q58 98 inch tv after asking the techs at Best Buy what they recommend and tcl was not what they recommended for sports the picture was shuttled so I took it back with no problem I bought the Samsung they did recommend and now I’m a happy viewer the service and installation was excellent great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most helpful delivery/install team. Very professional. Knew what they were doing. On time, communication was great. Hard working employees. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. Great work and so easy to work with. They definitely wanted to please me. Would not use anyone else. They showed me how to use the tv after they finished installing it. Geek squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome, they do an amazing job, I have used them a few times and they never disappoint, always professional, on time and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service with very professional staff! Very fast and clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremely professional and went right to work and got the job done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took very little time to lnstall everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For The Win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv above my fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts and installation was great! My TV looks amazing above my fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! They figured out some minor issues coming from the way my wall was built. With an added shelf, every thing looked and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 85 inch Samsung TV. They were quick and professional. It looks great and they had it done in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Life saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Segundo & Drey, were incredibly competent, professional and friendly. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation and better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ggek squad agents went above and beyond to ensure we were satisfied with our product and their professionalism throughout the install!

    I would recommend this to a friend