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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very good mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mounting, very safe & professional workers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional, if a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were very careful not to damage furniture, floor or wall. My one reservation is that BestBuy charges too much for this service ($250).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed seamlessly and it works just the way I want. It's slides both to the left and right as well as tilt. When fully closed, it's very close to the wall whether it's centered or to the left or right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great team!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new TV and Sonus system. Neat and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad were so helpful and have outstanding service, I cannot say enough great things. They took the time to set everything up and make sure it was mounted perfectly. They are an asset to your company and I greatly appreciate them and their hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Called and confirmed appointment and let me know they were coming about 30 minutes prior. Were quick with install and offered to set up all streaming services for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was awesome. Well worth the money. The team was on time, very professional, TV was mounted in no time, & programmed for me. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a very professional tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Mason were both very polite and conscientious while moving in to, out of and about our home. They wore booties, gloves and masks as they did their work. Oscar efficiently guided the installation with great professionalism, asking and answering questions as appropriate. When finished he not only demonstrated how to use the tv, tuner and Comcast remotes, but then asked me to execute various steps to show him that I understood and could use them when he left. He also provided clear information on the cable and adapter products that are needed to hook up our old vhs player. As they prepared to leave they removed all the large and small pieces of packaging, leaving almost no clean-up for me to do. Overall I was very pleased with the installation of both the tv and the wall mount, as well as the integration with our existing surround sound system and blue ray player. Big thanks to Oscar and Mason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All women GEEK squad team rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The all women team knocked it out of the park. The TV mount we originally purchased was not going to work. They had another model in the truck which would and they quickly made the change out. Bonus - it was less$ and Best Buy refunded us the difference. They cleaned up after the install and it looks so good. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My satisifaction with Best Buy services/home insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in taking down the old system and installing the new mount and TV. Got the programing taken care of and was in and out in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came right at time early in the morning and mount my new TV exactly where i wanted and connected everything from internet and works very well and i would definitely recommend since you got to drill wall and mount it carefully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up asked us how and where we wanted the screens placed. The fireplace mount required a box on the side for wires and they make it look so easy. All wires were hidden and it was centered perfectly. It was a little pricey but worth the time and hassle as they were very quick, placement was spot on and left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying having the new TV mounted. The Geek guys did a Fantastic job, they were friendly and helpful. They assisted with the setup of the bee TV and even programmed my Netflix. I would recommend to my family and friends the Geek squad and the Total protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I ever used the Geek Squad. They sent out a contractor to hang my TV on the wall. They did an outstanding job. They showed up on time, did all of the work, cleaned up after themselves and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install instead of the television for friendly and professional. They knew their business and installed the TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a contractor and he did a nice job of mounting the TV above the fireplace. He was very friendly and seemed quite knowledgeable about the requirements of getting this done.

    I would recommend this to a friend