Customer Ratings & Reviews

The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

The two technicians were absolutely incredible. I had purchased a mantle mount when they went on sale earlier in the year. These are probably the most difficult mounts to install. I also had it mounted into a stone fireplace. Again not easy. The guys made sure to take all the necessary measurements to drill the holes right where they needed to be for a perfect viewing height. Afterwards they adjusted the tension on the mount so it’s easy enough to pull down for viewing but has plenty of tension to hold it at any height. They even made sure to check all the bolts to make sure everything was holding tight after raising and lowering the tv a few times. Overall I was extremely impressed and will be using these guys to install my home theater in the future

Outstanding installation team! I was a little worried about how the installation would go considering what had to be done, but both of them pulled it off with minimal effort. I was impressed with the knowledge and expertise with both of them. Thank you for a stupendous job!

The team that came out to install the tv were great. I purchased the tv for my parents and the installation team took the time to help my dad understand how to use his new tv. They took their time and were very patient as my dad was figuring out how to use his new tv.

the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

The Jeff and team arrived on time and mounted 75” TV on the wall as per my requirement. Explained the TV operations and demo. They are really nice good guys.

The agents were extremely knowlegeable and helpful. They went above and beyond to ensure the installation was to my satisifaction, and even tried to educate me.

Agents were very helpful. Called and confirmed appointment and let me know they were coming about 30 minutes prior. Were quick with install and offered to set up all streaming services for us.

The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

This is the second time I used the Geek Squad to mount my TV. The first installation was quick and very professionally done. The girl even hooked up everything to the TV even though it was not what we paid for. I am pretty savvy with electronic and would be able to do it myself. But she did an excellent job. The second TV we bought from Best Buy was for our bedroom. So, we bought the mounting service from Geek Squad. There were 3 guys that came in that day. One of them was Chris Ixcamparij. For less than 1 hour work, it was pretty pricey. But I have to say, these guys were good. They came in between the time promised. Brough the TV in, measured everything. Used the mounting gear that I bought from another retailer, and did the whole thing less than 1/2 hour. Chris even took his time to show me the basic way to navigate the TV and helped me set up the cable remote to work with the TV as well. They work professionally and very fast. And the work that did was excellent. No mistake, everything was done to precision. It will take us a few hours to do this ourselves and we might not achieve the same result they did. I really recommend Geek Squad service. And Chris and his crew rock! Thank you.

Excellent purchase! Easy to use and a beautiful picture ! The install was done with great service and in a timely manner!

Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

The Geek Squad team did a great job mounting the TV. They made sure all wires were ran correctly and neatly. They also mounted my Apple TV to the back of the TV. They left the space clean afterward, and also made sure to pair up my remote to all my devices. All in all I’m very happy with the service!

They have removed and reinstalled big televisions with in wall mounting for me and addressed big time sounds systems. This trip the mounted and installed two big screen TVs and wired theater surround.. in the ceiling as well. Its incredible. All my guests love it. I will use them over and over.

I knew the tv’s at this size would be heavy, but didnt think that they would be THAT heavy. Very glad I decided to get this service so I wouldn’t have to worry about it!

The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

The agent mounted my tv and connected it to my Xfinity box quickly and efficiently!! Highly recommend!!

The agents arrived on time, placed my TV on the wall, connected my ROKU and secured it to the mount, collected all the cables, answered all my questions, and cleaned up the work area. Whole process took about 30 minutes. Very happy with the work done, will be hiring them again to to hang my living room TV on the wall.