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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad does great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job remounting TV on the wall with all the wires behind the wall which looks really nice not having wires and cables hanging down the wall. They also explained and fixed some issues I was having with TV. Technicians very knowledgeable and solved all my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Roku tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for most part . Just fo my application they couldn’t use my Roku mount. They used another mount that cost me another $110 which was disappointing but everything is good and I am enjoying my big Roku tv on the wall . Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 65" tv. Fast and friendly. Had a nice conversation with one of the techs about my movie collection on display. They paired all the remotes and showed me everything they did. Highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mounting did not take long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV mount, television and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were amazing. Friendly, helpful from beginning to end. After they installed all items they explained and demonstrated how to use everything. Thanks geek guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fireplace TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the new house I just bought and mounted a new TV over the fireplace. I have mounted TV’s before, but this was more than I could do. Did a great job and did it quickly and cleaned up everything when they were done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my 75” TV. They knew what they were doing and listened to what I needed. They were very careful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and his team are very knowledgeable with their job! Very professional and helpful with suggestions to a tech illiterate like me. I enjoyed so much the TV and sound bar they installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv very good and explain very politely all feature of tv and connect to my WiFi both did very good job very happy with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two TVs and Four wall mounts for my new home.. I also bought my kids a PS4 The three Geek Squad members that came to help me, just ROCKED it!!! Before I knew it those TVs were installed, and mounted.. Unreal.. Not only would I recommend having Geek Squad install your TVs, I beg you to do it.. These guys are 100% Pros ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad young man who came to mount our TV not only was extremely professional, but a pleasure to have around. He was fast and explained everything to us in a manner in which we could easily understand and he took the time to answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

    I would recommend this to a friend