Customer Ratings & Reviews

It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

All questions answered. Polite and professional. They guide thru the process and allowed to make an informed decision on every detail.

Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

The guys did an great job. They took the old TV down and carted it away. Installed the new one and set it up. Shared several hints on using the remote and the TV. Awesome job !

The agents mounted my TV, and made sure I knew how to work everything. As usual, they did the job I always expected they would do.

Well worth the money. The technician was prompt, professional & came well equipped. When you figure in your time & quality of installation it’s well worth it.

The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

Always superb service, highly communicative, very organized, on time, confirms appointments, calls on route -very professional. Will always use GS over any other service providers

Your technician Cole Fuller was excellent in every respect. He was very competent and friendly and very courteous. He deserves a raise. He restored my faith in Geek Squad installations and my paying for Total Tech.

Quick and efficient delivery and installation of my tv wall mount. Exactly what I needed.

The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

The installer was professional, double checked everything before leaving the mount, the connection and the measurements

Never disappointed when utilizing Geek Squad tv mounting etc. They are great! Save yourself the headache and have them ensure the best install/ tested service.

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

Mounting of my TV by the Geek Squad was quick and easy(for them). They had an easy system for leveling and installing the TV. The 2 guys that showed up were very personable and interacted with me and my wife, explaining how their system for set up worked.