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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents mounted and set up my TV. Everything is working great and I enjoy it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did an outstanding job in installing the TV bracket and the TV. The technician (Carlos) was very patient and helpful in providing assistance in setting up the apps on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication for on time arrival. Great quick, clean and detailed installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Clean Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 50 inch tv mounted in the fellowship hall of my church for a game night that we had planned that evening. They sent two people and both were very professional. They mounted the tv very quickly and made sure that everything was in good working order. They were only here about 30 minutes and showed up on time. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped install and put the TV with no problem. They did have charges for miving the old Tv to the other room. But other than that it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Round of applause!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents excellent job Aligning my TV perfectly on the wall They went above and beyond on this job Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV spoke to me about the different types of TV mounts and ensured that I had the correct one. He walked me through setting up my TV and connecting it to my Roku and my Playstation. Geek Squad is absolutely the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the wall mounts, mounting the TVs and setting them up. Very easy process, would use Geek Squad installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent Geek Squad - an husband & wife - team mount and setup my TV. They were professional, friendly, knowledgable and very respectful of my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is very easy to use. We had Geek Squad install it and it didn’t take them hardly any time at all. We love the flexibility we have with using this. Our TV is 75 inches so it’s on the larger side. It pulls out from the wall 18 inches which allows us to rotate the TV so we can watch it from upstairs. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were good, mounted the tv & connected the Roku & antenna to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason mounted the TV professionally and with no time wasted. He spent time with me after work done to explain remote and actually set the TV up and running. He is a wonderful representative of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked fast and were very friendly and very efficient. They cleaned up after themselves. I got the yearly all Tech plan so the service was much cheaper for me. It was only $50 I had to have them out twice because I chose to have it hung low and everybody said I needed it higher. So much cheaper to do it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV installation and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! We used the previous mount (50 inch - but works well for a 65 inch TV) - quick installation - friendly and helpful agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation experts were awesome. They called before coming, arrived on time and did a great job mounting 2 large TV’s. I was thrilled. Kudos to Best Buy!

    I would recommend this to a friend