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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mounting a 75" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted quickly and efficiently. The Squad knew exactly how to do it. They worked as a team and move products in and out of the house. They answered any questions we had. They showed us how to use the remote. We will always refer to the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation experts were awesome. They called before coming, arrived on time and did a great job mounting 2 large TV’s. I was thrilled. Kudos to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by GEEK agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy install crew was great, they were very friendly, knew what they were doing, mounted the TV exactly where I wanted it. Very impressed with their work and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Arrived early and were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In wall TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s with ease. They were on time and 30 minutes during the visit they already had one tv mounted! And they cleaned up behind themselves !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, they were very friendly, took the time to explain everything. Cleaned up after themselves. Was very happy we had them install our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was really great. They took the time to center the tv vertically and horizontally. They also gave me an overview of the remote and how the tv worked which I really appreciated since it was my first smart tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV-FANTASTIC delivery and installati!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the technician! He was efficient, kind and fast! Kept in touch the day of delivery, to keep us informed on his arrival time. GREAT JOB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we used in home service to set up and install the tv. Completely satisfied. The technicians got here on time and set things up quickly. Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Installation Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived earlier than expected. Completed installation and set up quickly and professionally. Explained basics of operation, and took all packing materials with them (giving me the option of keeping them if I wanted).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Did A Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a 75" TV that I had originally installed and after setting it up realized it was defective. I set up an appointment to have the TV replaced. The Geek Squad came in, took the defective TV down, replaced it with the new TV. They were professional, neat, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was amazing, worth ever $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team showed up exactly on time. They worked so smoothly together - making the time most efficient. They asked my input on height, tilt, programming - and in an hour did what I know I could never do. They hauled away all debris and left a TV working exactly as I wanted. You won't be sorry you used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing Executive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job was done by Geek Squad Employee. Very knowledgeable and careing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful. They set up everything, explained what they were doing and how things worked, and were very polite in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie and Brennan (Brandon?) were the best ever! They are personable, professional, proficient, and efficient. A pleasure to have in my home. Were able to mount the tv in the tight corner of our kitchen with impressive ease.

    I would recommend this to a friend