Customer Ratings & Reviews

i will always let the professionals take care of this kind of stuff. when you are spending a lot of money on equipment, don't skimp unless you are experienced. these guys do this every day for a living and they know what they are doing.

The pair of installers were here on time, installed the mount and TV quickly, and fficiently. They cleaned up the packaging supplies and left me happy.

Geek squad was on time and communication was excellent when they would arrive. Tv mounting was excellent along with installation of sound bar. Technician fully explained the use of remote controls and TV navigation. In summary very professional and well worth the cost... actually a no-brained.

The two technicians were fantastic. Blake Loeschen and Marcus were great. They made some on-site changes which improved my system. In addition, when they got to my house and unpacked all the items, a universal stand wasn't ordered. Blake called our local store and picked up the stand and installed it. They were very thorough and took as much time as I needed to get a proper orientation to my new system. After they left I had an additional question regarding an adjustment. Blake came over the next day and made the setting change. They both are excellent.

The geek squad did a great job, they were very friendly, took the time to explain everything. Cleaned up after themselves. Was very happy we had them install our tv.

They did a superb job. They went out of their way to do a super job.

The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

They were here in designated time frame (even a little early which was great!) efficient work, asked for my input on placement, pleasant people.

The guys were very polite and professional and made surety tv was installed to the height we wanted it and made sure it worked. They showed us some new functions on the tv and remote and made sure we were ok with it before they left. They took old tv out side for us and cleaned up completely after themselves.

Steve and Joe from Best Buy are awesome. They came to my home several times and know what they’re doing I highly recommend them.

The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

The agent mounted my Tv and explained everything and made everything understandable awesome service

Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.

The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

Oscar and Mason were both very polite and conscientious while moving in to, out of and about our home. They wore booties, gloves and masks as they did their work. Oscar efficiently guided the installation with great professionalism, asking and answering questions as appropriate. When finished he not only demonstrated how to use the tv, tuner and Comcast remotes, but then asked me to execute various steps to show him that I understood and could use them when he left. He also provided clear information on the cable and adapter products that are needed to hook up our old vhs player. As they prepared to leave they removed all the large and small pieces of packaging, leaving almost no clean-up for me to do. Overall I was very pleased with the installation of both the tv and the wall mount, as well as the integration with our existing surround sound system and blue ray player. Big thanks to Oscar and Mason!

The techs that come to our house and hung our TV's where awesome. They got to our house at 4pm and didn't finish until the job was done around 11pm. I will not use any other service because BestBuy stand behind all there products. They hire only the most professional people and most of all they are true subject matter experts.

The guys did an incredible job mounting my TV. I bought a wall mount that you are able to pull down so you can view the TV at eye level and raise it back up when done. They read the directions, took their time, and the TV looks great, perfectly centered above my fireplace. Couldn't be more pleased. THANKS

Up and running in less than half an hour. Great job , no mess left behind.

Very kind and professional installers. Mounted my 85 inch TV to the wall. Very quick and expertly mounted.