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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad wall mount a new 65" LG with a Sonos Beam sound bar. They did a great job and were very efficient. I had a follow up question the next day with one of the squad members. He walked me through the solution and all was working in a few minutes. The Geek Squad is worth the the money for the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 65 inch tv very well and was very inf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an awesome job setting up my Sony TV and explained all the information that i need to know thats why I love shopping at Best Buy so helpful to all the people and will continue to shop there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some good, some bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very nice. They hung the TV too high. I didn’t notice it until after they left. Team was overworked and had to rush. Also tried to get my 36” office TV working on cable. TV bought at BestBuy past summer. They got the Fire ATV part working but not the cable part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V Mount Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were from a 3 party but did an excellent job. Friendly, fast, and reliable service. The two guys that came to my house were awesome and made sure my T.V. setup and mount were to my family liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made in Miami- Fantastic Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was quick and efficient. He removed the previous television and mount in less than 5 minutes. He installed the new tv and mount with no issues. He even set up the smart features for mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I remembered the names of the gentlemen that did the instillation! They were both so sweet and made sure that they did the instillation exactly where I wanted it. Masks and shoe booties were warn without request! The whole thing only took about 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient and explain steps to me as they were mounting my TV. Made sure the TV was working before they left. I got a call to verify the appointment and they arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labor to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair of installers were here on time, installed the mount and TV quickly, and fficiently. They cleaned up the packaging supplies and left me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my daughters tv for her birthday. She absolutely loves it. I opted to have the wires ran in the wall and it was so worth it. The crew was very nice, courteous, and prompt. They went through everything with me and insured I was satisfied before leaving. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Easy to use and a beautiful picture ! The install was done with great service and in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECTLY Mounted!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy over my Mantle/Fireplace for HIM because he's done "thousands" he said. Me...I would have been there all day and put 50 holes in the wall AND it would be crooked...LOL Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, super friendly, mounted it perfectly and took away all the packaging so i didn't have to. If you're getting a big oled I'd definitely recommend having them install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very prompt in communicating and being on time. Even though me and my wife was busy with working from home and home schooling of our son. They did an incredible job of getting the installation perfectly and completing it faster than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offer by Best Buy….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They will make your life infinitely easier. I wouldn’t hesitate to use them for future installations. They were friendly, polite, explained everything, and finished everything in a fraction of time that it would have taken me.

    I would recommend this to a friend