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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. He knew what he was doing. He removed my old tv and mount, installed the new mount and hung the tv. He knew how to set it up with my direct tv box and programed the remote. Well worth the money to have him do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a TV mount in my guest bedroom. They arrived on time, were careful in their work and did an excellent job. I highly recommend them. My experience with them has been first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people from the Geek Squad did a very nice job of hanging our large television on a wall. They also showed us how to use the mount and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful friendly and educational. Kudos to them both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LUCKED OUT AND GOT THE BEST OF THE BEST PROS !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young men were so careful and professional !! When they drilled the holes into my wall studs, one of them held the vacuum under the drill so collect the debris from falling to the floor. NO ONE does that these days !! So Impressed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The Geek Squad always comes to my rescue. They installed my new tv quickly and efficiently. When they were finished they went through everything with me and made sure I was comfortable with the new set. My thanks to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys show up , take down old tv , move the mount to new position on wall, rout new hdmi cables , set tv up with verizon fios, take the trash and are gone in 40 minutes-- very polite answered my questions geek squad has never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fantastic job. The TV was being installed on my patio and actually mounted on the side of the house . It was a challenging install but he figured it out and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician and Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of our TV was excellent. The crew worked carefully and quickly to install the TV. They cleaned after themselves too! Very courteous young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Eddie were excellent. They continually updated us on the install of a wall mount for our TV in our den. Also guided us on the purchase of a mount for our soundbar. Courteous, professional. I recommend these individuals specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed both my 65 and 55 inch TV's and the installs were done professional quick and clean. I had the same installer (Kevin & associates) for both TV's and he was very knowledgeable and accommodating. He took the time to explain all features and aspects of the TV. I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Audio system installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were fantastic. Blake Loeschen and Marcus were great. They made some on-site changes which improved my system. In addition, when they got to my house and unpacked all the items, a universal stand wasn't ordered. Blake called our local store and picked up the stand and installed it. They were very thorough and took as much time as I needed to get a proper orientation to my new system. After they left I had an additional question regarding an adjustment. Blake came over the next day and made the setting change. They both are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great and very friendly. They did an amazing job considering that space was very small and inconvenient for the size of the TV. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest Room TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was tall and didn't need a ladder. He did a really nice job while he was here. The install was where I wanted it. He plugged everything in and set the TV with Xfinity Flex. He was quick, neat and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Best Buy around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my tv after attaching the bracket to the wall. They removed the old tv and set it up as well. After installation they ensured we knew how to operate all systems of television. They were extremely professional. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, but friendly. Took care of everything, even moving tv down a flight of stairs to the basement! Highly recommend this service! Worth the money!

    I would recommend this to a friend