Customer Ratings & Reviews

Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

The Geek Squad team that came out did a very nice job mounting our 85 in tv. They were pleasant and professional. The main technician was Matt. I’m sorry but I did not get the assistance’s name. They got everything paired up which was great too! We did seem to have an issue regarding our remote and programming within a couple days after they left (could have been somewhat related to our lack of tech knowledge on exactly how it all worked and paired together- not really sure what was causing the issue) but it was really helpful and wonderful that Matt had left us a form with his information on it (name/phone number) so we could easily get in touch with him if needed. We called him and he came back by the house later that day and resolved the problem. He walked us through things again and everything works great! All in all - everything went well and we are very happy with our new tv - it looks awesome mounted. Thanks guys!!

Excellent job, very professional… answered all questions and were done quickly

Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

The agents were super respectful as I was working from home when they installed the TV mount. They did a great job and the TV looks great!

They were here in designated time frame (even a little early which was great!) efficient work, asked for my input on placement, pleasant people.

The agents did a fantastic job! Very professional and nice...took the time to put on boot covers and cleaned every thing up when finished!! I do not think we could have been more impressed!! You have much to be proud of - they were Perfect!

Good job! We used the previous mount (50 inch - but works well for a 65 inch TV) - quick installation - friendly and helpful agent.

The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

I like my Samsung tv Good size, 55 and the pix is clear

The Geek Squad were on time. Very carefully mounted TV with the frame , then showed me how to work it. Nice, mannerly guys.

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

The 3 who came did a great job installing our tv and the young man who stayed to program it not only did a great job but was very courteous and friendly.

Geek Squad members were extremely polite, professional and eager to please. Mounted TV on the wall and made sure it level and that the TV was operating correctly. Our installers were fantastic. The showed us how to operate our TV and cleaned up before they left. I highly recommend them.

Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

The Geek Squad did a great job installing the new TV. There were some issues from the new T-mobile set up which were taken care of by the Squad. I highly recommend the Best Buy staff.

I highly recommend the service, they were careful and mindful of our space and the installation went great. Side note: We had the total tech membership so we didn't pay anything extra.

When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!