Customer Ratings & Reviews

The Geek Squad was fabulous! They came first thing in the morning, were polite, courteous, respectful of my house, wore masks and booties. They had my new tv mounted on the wall in record time! Plus, they took care of a problem I had connecting my new printer.

Shawn couldn't have been more professional. I had originally purchased the swivel mount, but upon his arrival he found it couldn't be used on my steel-stud walls. Had a fixed mount one in his truck and installed it, mounted the TV, made sure it was programmed (re-connected my Wii even) and cleaned up COMPLETELY!! HIGHLY RECOMMEND the Geek Squad.

A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

The Geek Squad service man has done a great job of installing the mount along with the TV. He must have done thine numerous times since the whole process took less than 45 minutes. I couldn't do a better job. I am glad to include the installation service with the new TV. Strongly recommended.

Profession service and kept us informed every step taken, never had a wall mount before, this is great.

The agent, Chris, was very knowledgeable and friendly. The installation was expertly and efficiently done; he programmed all the remotes, and even hooked up my sound bar. He arrived on time, and cleaned up the site before he left. I am happy with the installation.

technicians were friendly and onetime. neat and organized and knowledgeable.

The guys were professional, but friendly. Took care of everything, even moving tv down a flight of stairs to the basement! Highly recommend this service! Worth the money!

The guys took great care and mounted the TV & Sound Bar with ease...

The techs showed up asked us how and where we wanted the screens placed. The fireplace mount required a box on the side for wires and they make it look so easy. All wires were hidden and it was centered perfectly. It was a little pricey but worth the time and hassle as they were very quick, placement was spot on and left no mess.

Thank you to Jose and his crew for installing a TV and mount then returned a second time because we decided to exchange the original TV. We were lucky enough to have Jose return for the second exchange/install. He was very professional and courteous.

The agents were professional and walked me through the set-ups. They had to move the TV but got it to the right place on the wall. I'm very happy, as they had to get the TV between 2 butterflies I had on the wall. It was perfect!!!

The installation Team were professional. On time and did a great job! Thank you for the customer service!

The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

The agents made sure they were clear on our preferences before mounting the TV. It was quick and well done. They also helped setup the TV and explain some features, which was very helpful. They were also friendly and there was plenty of smiles and laughter during the time they were here. Excellent experience!

The gentlemen arrived on time, and both had on mask and footies. Each was very friendly and knowledgeable in the operation of mounting my TV. Asked my opinion in how and where I best want my TV but also gave good advice on this also. Then when completing the task, cleaned up afterwards.

This installation was perfect for me. It happened on time, the techs were very prepared and professional, and they used all of the COVID guidelines at all times. I liked the shoe booties also. They were a great crew, and I will use them for all such installations in the future.

Installer did a fantastic job. The TV was being installed on my patio and actually mounted on the side of the house . It was a challenging install but he figured it out and it looks great

I was very pleased with the TV installation and the mounting is excellent and very practice. The Geek Squad technician was very knowledgeable and made the installation process easy. He troubleshoot the TV and set up all the parameters. I was very pleased with the result.