Customer Ratings & Reviews

BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

Agents excellent job Aligning my TV perfectly on the wall They went above and beyond on this job Thumbs up

I bought a 55” TV and other items and have not received any reward points. It’s also very hard to get a sales person on the phone. However, I do love my second adjustable TV rack. Also Geek workers were great even though they were not able to connect computer because I need a cable for it.

Set up tv and sound bar. Explained everything. Very careful of floors during installation.

The tech set up the tv well. He also took down the old one and we had to pay a little extra for taking down some extra parts of the mount on the old tv.

The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

After a few glitches regarding the level of the TV all was installed to my satisfaction. When I asked for a revisit to fix the problem it was handled quickly and efficiently. I have total confidence in the abilities of the Geek Squad!!

Set up and mounting was great and did it in a timely manner. Was very happy.

I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

The agents quickly and perfectly mounted my new TV and connected my devices.

While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

The Geek Squad Technicians installed my TVs, programmed and personalized stations with operational demonstrations to the satisfaction of the customer. They offered to pick up all the empty TV boxes left by the sublet Geek Squad contractor, at the initial TV installation.

The guys that mounted my tv did a great job. Made it look so easy! I’m so glad I had them do it. Very professional and friendly. Programmed the tv and channel changer and showed us how to use them. Then explained how to program them if for some reason we had too. They did a great job!!!

the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!

I am not sure if we're able to give the names of the agents that installed my equipment, however Sean Harden representing the Bridgeton store location in St Louis did an exceptional job installing my TV, sound bar and helping to cut the wires away in a very excellent manner. Both technicians paid attention to detail for very neat, professional and knowledgeable about their duties. They went beyond the Call of Duty and making sure I was extremely satisfied and that I was getting the best bang for the buck. They recommended services but also explain how I could benefit from those services and why it made sense for me to employ those Services all the while leaving it up to me to make the decision. I felt no pressure from them and I will gladly invite them back to complete any other work for me and suggest you do the same

Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.