Customer Ratings & Reviews

They were on time, very courteous and did a great job. Thank you Geek Squad

On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

the team did an excellent job went above and beyond to help me set up my new TV.

The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

Did great job in mounting the new TV and very professional in the job.

Love my new Toshiba. What I love even more is my warranty plan through tech support. The television has a beautiful picture and offers more wall space coverage than our previous television. The picture is crystal clear. Gorgeous picture.

I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

The two gentleman that arrived to mount our 85” tv were excellent! They provided their expertise and installed it perfectly, quickly and cleaned up perfectly! Very impressed with our first service from TotalTech!

The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

Just what I was looking for. Geek Squad did an efficient job of installing.

These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

When I can have professionals who do this for a living so it for me. The two guys who serviced us were amazing. They were truly knowledgeable and helpful. Showed us how to use our equipment, how we can improve it, and what are some good options and deals we could find back at the store. Would do it again!

As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

The two installers worked quickly and were within pickup window. There was some miscommunication as we were told they were able to hide the cables in the wall and they told us that they were not. Also, it would be nice to have show covers to not track dirt throughout the house, but installation went fine.

The team arrived, asked questions, took measurements, installed TV mount and mounted TV, explained the use of the remote and made sure I could access the main apps. They cleaned up and were gone in 45 minutes. First class operation. BRAVO!!!