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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a nice job mounting the new flat screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation + mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. Tv looks awesome after it was mounted. The only issue was they couldn’t hide my HDMI wires due to lack of equipment that an electrician would have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. He knew what he was doing. He removed my old tv and mount, installed the new mount and hung the tv. He knew how to set it up with my direct tv box and programed the remote. Well worth the money to have him do the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offer by Best Buy….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They will make your life infinitely easier. I wouldn’t hesitate to use them for future installations. They were friendly, polite, explained everything, and finished everything in a fraction of time that it would have taken me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of mounting my TV, explaining what they were doing, and then optimizing the TV picture and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install of tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy guys install relatively small tv on wall mount about four feet above floor. Went well. Had previously had electric socket and cable moved up wall to eye level. Using small cable box and installer able to hide box and all cables behind tv to give clean appearance. Well done install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys show up , take down old tv , move the mount to new position on wall, rout new hdmi cables , set tv up with verizon fios, take the trash and are gone in 40 minutes-- very polite answered my questions geek squad has never let me down

    I would recommend this to a friend