Customer Ratings & Reviews

The Geek Squad agents mounted my television perfectly, connected it to all of my devices, and cleanly hid the wires behind the TV. Excellent service!

These two young men were so careful and professional !! When they drilled the holes into my wall studs, one of them held the vacuum under the drill so collect the debris from falling to the floor. NO ONE does that these days !! So Impressed !!

The crew that was sent out to install our TV and sound system went above and BEYOND my expectations! With a mixup that happened to start the delivery day off on the wrong foot, these guys were able to turn the tables and make my experience extraordinary! VERY happy with the install and set up!

Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

Joshua and Eddie were excellent. They continually updated us on the install of a wall mount for our TV in our den. Also guided us on the purchase of a mount for our soundbar. Courteous, professional. I recommend these individuals specifically.

So good and worth the money. No way could i have done this myself. Seemless....these guys know what they Re doing and were efficient and helpful!!

Our installer did a great job! He was courteous, friendly and efficient. He mounted the tv and set everything up for me. Helped me load and login to all the apps and made sure everything worked properly.

Justin was the customer rep. who came to our condo to recommend what we needed to purchase. Justin did a awesome job and what he recommended what the perfect solution. Neil did a great job in doing the installations. Both guys were very nice and very customer focused. Hats off to the both of them.

The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

We had purchased a 75" TV that I had originally installed and after setting it up realized it was defective. I set up an appointment to have the TV replaced. The Geek Squad came in, took the defective TV down, replaced it with the new TV. They were professional, neat, and quick.

Definitely recommend. They were very considerate. They did a great job. We will definitely have Best Buy do the installation again.

I couldn't have asked for better service than I got. The guys that were sent to my house were professional. They explained everything well. I am very happy with my installation. Excellent job guys.

They followed my husbands directions exactly. They were efficient, quick, and cleaned up after the install.

My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

Competent and professional. Was helpful in explaining how to use the new tv and provided information abot stremng

This is a great TV for the price. Very clear picture, well lite to if your room has a lot of windows as mine does.