Customer Ratings & Reviews

The Geek Squad team that came out did a very nice job mounting our 85 in tv. They were pleasant and professional. The main technician was Matt. I’m sorry but I did not get the assistance’s name. They got everything paired up which was great too! We did seem to have an issue regarding our remote and programming within a couple days after they left (could have been somewhat related to our lack of tech knowledge on exactly how it all worked and paired together- not really sure what was causing the issue) but it was really helpful and wonderful that Matt had left us a form with his information on it (name/phone number) so we could easily get in touch with him if needed. We called him and he came back by the house later that day and resolved the problem. He walked us through things again and everything works great! All in all - everything went well and we are very happy with our new tv - it looks awesome mounted. Thanks guys!!

Mounting process was very quick. Team was personal, professional, and did a fantastic job.

The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

Great buy, great picture , sound and clarity. Great plan

Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

Great agents. Professionals to say the least! Came in my home with masks and it was appreciated and were quick and efficient with mounting my tv on the wall. I would highly recommend Best Buy and there geek squad to anyone. Thanks again for everything!

Sebastian was great in keeping me informed of his arrival status. Once he arrived, he kept me posted on everything that he would be doing. Definitely very professional and courteous.

We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

They were unable to mount the first visit due to structural issues and the mount I purchased. They did recommend one. But they didn't have it on the truck (thankfully, cause itcwas 350.00). I purchased a different type and rescheduled my install. Everything went pretty smooth.

The Geek Squad did an excellent job installing my mount and my TV!

After a few glitches regarding the level of the TV all was installed to my satisfaction. When I asked for a revisit to fix the problem it was handled quickly and efficiently. I have total confidence in the abilities of the Geek Squad!!

What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work

The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

The installers were excellent, then it quickly and it’s completely level.

The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

The two gentlemen who delivered and installed my TV were amazing! They were courteous, fast, and efficient. I had the same crew for the first delivery / install for the initial TV purchase and for its replacement. Great crew. Great service!