Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    A quality service and 100% recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came as scheduled on time. Mounting and installation was made very promptly. All the carton packages and the other garbage was removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe with Best Buy was SO helpful and patient. Installed the tv exactly as I preferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were on time, quick and efficient. They set up the TV and made sure everything was functioning. They walked me through set up in the streaming services. They took all the packing material. I would highly recommend them, it was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the BEST! Had reviewed our order and brought better mounting solution along. Helped with a number of technical issues. Superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and efficiently. Tech stayed after to hook up everything and demonstrated features and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installation Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were the very best! They did a very careful and thorough installation of our wall-mounted TV and synchronized all equipment that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stan’s Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They took down my old TV & installed the new one in record time. They cleaned up & we’re out the door. Very pleasant guts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did An Excellent Job Installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job. The work was done in a professional manner and he cleaned up after his work. Very good experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not get any simpler!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was easy to set up. They were a little late showing up but were super fast when they got here. The agents brought the TV and wall mounts I had purchased, installed them quickly and neatly. They also made sure that they worked with my older sound system. Very knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and were within pickup window. There was some miscommunication as we were told they were able to hide the cables in the wall and they told us that they were not. Also, it would be nice to have show covers to not track dirt throughout the house, but installation went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job with quality installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my 85 inch tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys reached out to me about the time they will be coming to mount my tv and they came on time. They were so professional and did a very neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple things for the Geek Squad to do and they had it done very quickly. I didn't have to stand there and watch them, they did their thing and explained everything at the end. Extremely helpful, friendly and on time! EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade Toshiba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Toshiba. What I love even more is my warranty plan through tech support. The television has a beautiful picture and offers more wall space coverage than our previous television. The picture is crystal clear. Gorgeous picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great work. Quick response, reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

    I would recommend this to a friend