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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and Gary was wonderful. He was very knowledgeable. He left my home in a perfect condition. I’m very happy with the service I received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If at first you don’t succeed...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and did a great job with the installation and wiring of the various components. They wall-mounted two tv's and ran the cables through the walls as I had requested, resulting in a very clean looking job. I am very pleased with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great friendly and professional. Answered every question. Cleaned up their mess. Wore bags on their shoes so my wooden floors didnt get ruined . Great job men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Geek squad to the rescue! They arrived promptly, were very polite, professional and experienced. They kept me updated of the process and when completed had everything cleaned up and looking as if they weren’t even there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn the installer, was excellent. He took his time and more importantly explained to us how everything worked. He was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dud awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount tv holder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a quality item, I can’t believe how inexpensive it is. I bought a 55” LG television and I looks great not a big ugly piece of metal on my wall. Geek Squad installed. It and the gentlemen from Geek Squad are and we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t get better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did An Excellent Job Installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job. The work was done in a professional manner and he cleaned up after his work. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set everything up for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well-worth having the experts handle the wall mounting and setting up a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very neat and clean very knowledgeable about the product that I purchase. the mounting of the TV is excellent and I cannot ask for a better service. I would recommend the geek squad to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meticulous TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents disconnected & unmounted existing TV. They then installed the new TV. Kenneth W & JB were detailed oriented with installation. Kudos to being so meticulous that the exposed wires are practically hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding efficient installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geeks who installed my new TV were extremely professional. They were efficient at installation and were real gentlemen. I would have them do any service beyond just installing a TV. In fact I hope I will get them back when I buy another TV from Best Buy... probably very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers wore masks, set up a perimeter and went about their business. But its not that easy in my house. My wife has a thousand questions for them and they both were more than willing to answer her. Friendly and professional and fast, couldn't ask for more.

    I would recommend this to a friend